Hi there,I have recently cancelled my virgin tv and phone but left the broadband element, I would like to know if my O2 contract with volt will be cancelled too. I have never been able to login to it as it says that rhey are not connected.Kind regard...
Hi, I wasn't aware I had to active Volt myself and have just applied through the myO2 app.Do I need to do something similar to get the VM volt benefit and speed boast please?
We’ve just renewed our contract with the Mega Tv,Volt Gig 1,phone etc and the O2 SIM card which we don’t need but was told we have to have it as it’s part of the package.In the cooling off period of the contract can we just cancel the O2 SIM and keep...
I joined vigin media as a new customer on 12th August 2024. My husband at same address is an O2 customer. He has successfully linked his O2 mobile number to our vigin account & his O2 account shows he is signed up to receive volt benefits, but our Vi...
Hi, O2 have contacted my saying i am now out of minimum Contract Can i move to a cheaper sim deal, will this affect my virgin volt contract ? Currently on Volt M350 Broadband Thanks
I have recently purchased the Mega Volt bundle which includes TV/Broadband as well as an O2 sim card for £20/month. I am a new customer for both Virgin Media and 02 and have never had a UK phone number before. I have only received my broadband and TV...
Hi, I became a Virgin Media broadband customer on 30th July, with an existing O2 pay monthly contract. My O2 double data benefit was provided very quickly, and I read I should wait 14 days for the Virgin side of things to come into effect. I was out ...
It is that time of year again where I needed to renew my contract. The VM system is such that you cannot contact individuals or departments directly but need to start with the standard helpdesk who eventually, having exhaustedThe agent tells me he ca...
I recently joined Virgin Media and was sold a Volt Package, the Volt benefit has been applied to my VM broadband, but not my O2 account, a new SIM which I received and set up.As advised on the Volt perks page, I have checked my details on both accoun...
Been with virgin 3 months now and still waiting for my broadband boost from m500 to 1gig. O2 sorted my mobile data boost within 24 hours. Contacted virgin several times to sort but still nothing. Also the extra £3 monthly discount the salesman gave m...
