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Netflix - Bundles and Activation

We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...

ModTeam by Moderator
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Volt Broadband boost not activated Yet

Hi,as an existing O2 customer I Signed up for Broadband to get the Volt Benefits,my installation was complete on the 18/2/24  and as recommended in the booklet given by the installation engineer i texted the required details to activate my boost, i g...

WARNING: Volt - O2 charges for "free" account

I to had the same problem had to pay O2 and still doing so and have never had my payment to O2 credited directly on my virgin bill some one is fibbing as if you want you can my bill never one payment to O2 credited in life time of my account 

tprronnie by On our wavelength
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O2 Sim not received, O2 & Virgin dont want to know

I am absolutely sick to death of both O2 and Virgin today, I signed a new virgin media package on the 7th March 2024 which was broadband, TV package and an O2 sim for £5 per month. The offer was over WhatsApp so I have proof of the offer. My bank det...

JhR2011 by Joining in
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Resolved! Volt speed

Hello,I have recently purchased an O2 product that qualifies for a broadband increase from M250 to M350. I can see it reflected in my package but when I run a speed test it is still running at M250?

vander18 by On our wavelength
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02 Sim Arrears causing credit rating issues.

As part of a VM media package on a rental property I have, a SIM was included which I never wanted and never used.  I don't live there so I didn't receive any letters saying they were moving my Sim to 02 and that I'd need to create a new Direct Debit...

fizgig by Joining in
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O2 FULL tracker “optional extra”

I’ve been asked to renew my Virginmedia contract and I’ll keep all my “existing Volt benefits”, however when I look at the contract summary it states ‘O2 FULL tracker’ as an optional extra. Does anyone know what this means? Volt is already written in...

Nick32 by Joining in
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M350-M500 Volted Contract Terms.

Why such short Contract Terms since recenly being Volted to M500.I had thought via e-chat that it was new 24mth Term.Yet recent VM email suggests I'm free to go....p.s. Until other providers have MDU Access there is No competition.

Donfor40 by Superfast
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Volt Benefits - O2 Data upgraded but Virgin speed has not

Hello,I have been an O2 customer for many years and also signed up for Virgin broadband in August last year. A couple of months ago, I linked my O2 account to my Virgin account to gain access to the Volt benefits for being a customer of both O2 & Vir...

Depo10 by Joining in
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Netflix - Still not activated

How long are you expected to wait until the IT department at Virgin sort out your Netflix?Agreed new contract mid Nov 23, and have been waiting since a week after this date for Netflix to be resolved.  Have had an IT ticket raised since 10th Jan and ...

TAW12 by Joining in
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Where has Pluto TV gone?

So a couple of weeks ago Virgin Media fees go up by an above inflation amount, then this morning Pluto TV is gone from the programme guide, 100+ channels gone at a stroke! Shouldn't Virgin Media monthly fees go DOWN if they cut 100+ channels?????

Bill-B by Tuning in
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