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M350 Package/ Volt

Hi,I’m hoping for someone to help me, I have just had my router installed over the weekend and trying to join the volt package however unable to do so, o2 app keeps asking me to join VM. Is Volt eligible with the M350 Package?TIAGareth

gjh144 by Joining in
  • 3 replies
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O2 and Virgin Media Customer. How do I get Volt?

Hi, I'm on O2 and Virgin Media but I would like to link them so I can have the Volt benefits. When I try to access this on O2 it asks me to log in to Virgin Media then when I do that on Virgin Media it asks me to log in to O2 and keeps going in this ...

Tinggg13 by Just joined
  • 1 replies
  • 0 kudos

O2 phone customer

My wife has an 02 contract phone and I am a Virgin Media broadband, TV and home phone customer. We both live at the same address.How do we register with Volt to get the extra benefits on offer for being a Volt/Virgin Media household?

briandoc by Joining in
  • 1 replies
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Resolved! O2 login error

I cannot sign into my new O2 account, it comes up invalid Auth token. Any help would be great thanx 

annie221 by Joining in
  • 1 replies
  • 0 kudos

VOLT - activated but no volt bolts ons or speed increase

Hi,  Happy New Year all! I've got two O2 pay monthly sims registered to my name at my address.I've "activated" volt through the my02 app but still haven't seen any upgraded speeds on VM and can't see any additional volt bolt ons on my o2 contracts. A...

Amz by Tuning in
  • 3 replies
  • 0 kudos


I had my router replaced today and I’m not getting the speed I’m payin for and on my old router I had a 5g wireless connection but i don’t have it now can sum 1 explain this to me please 

Jhealy by Joining in
  • 2 replies
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Resolved! Netflix linking profiles

HelloI activated my netflix however it seems my profiles (me and wife) are not on my netflix but the test profile i created is (and i can watch all netflix), does this migration take some time? As i had a playlist etc already on my SKY netflix accoun...

M_star99 by Up to speed
  • 11 replies
  • 0 kudos

Resolved! Wifi pods

Hi, I have just been changed to volt package on the 28th December. The engineer that came out was very helpful but I requested a wifi pod to help with signal in spare room. He said he will request this but I haven't heard anything about this which wa...

Brian76 by Joining in
  • 1 replies
  • 0 kudos

Resolved! Moved House New Installtion

I arranged with Virgin to set up their full fibre package when I moved home on 4th October. They have sent a fibre cable team out twice but tell me there is a blockage and a team will be out to clear it. My install date has changed several times and ...

O2/Virgin Media Volt deal thing

Looking at updating some current deals and contracts. If I'm on Virgin for broadband and O2 for mobile, if I got a new SIM deal, but went for one data allowance below what I'm on now to make it cheaper, and then signed up for Volt so my data doubles ...