Wifi Pods
Can I order 3 wifi pods as the wifi in parts of my house is very poor with connections falling out constantly?
Forum Posts
Unable to access Netflix - ultimate volt bundle
I’ve had the ultimate Volt bundle for about the last 9 months. In that time I have tried to use the included Netflix subscription a number of times,I was advised through 150 to restart my subscription on the box. Every time I have done that I have be...
Existing customer offers
Hi,Why every year I have to complain about existing cusmoter offers?I have requested to get a new deal for my fibre broadband, remove MixiTV and landline and you are asking me to pay more than I use to pay with all 3 services included. I have even ag...
Volt o2
I am on the volt package and I pay 02 separately on an existing long term 02 account. Virgins adverts imply that the SIM card should be inclusive of my VM account and it isn't.
CATV Replacement Cover
Hello - the CATV cover is missing from the triangular virgin cable thing outside of my house & also my neighbours house. Please can we get 23 x replacement covers? Thank you.
Volt since upgrade
HelloWould appreciate if someone could help me make sense of this.I had 250Mbps on Virgin with an eligible O2 contract meaning I got 350Mbps on my broadband.14 days ago got a call out of the blue asking me if I wanted to upgrade and start a new contr...
Volt Broadband boost
Hi all,Just recently joined O2 on a SIM only deal and already had VM for 250mb broadband.Recently my VOLT benefits have been 'activated' and I managed to get double data on the O2 SIM. I haven't heard anything from VM about the broadband boost so tri...
Wi-Fi pods
I’ve just received a couple of Ring stick up cameras that need a stronger Wi-FI signal so how do I order the pods please? I’m Volt Gig1 account.
Order wifi pods
Hi there. I’ve spend several hours this am on connect and virgin media apps to work out how to order wifi pods but have had no luck. I’ve scanned rooms and now need to order - I am a VOLT customer so understand that FOC. I have 3 rooms were wifi is f...
Virgin Media installation delay and O2 SIM
At the start of May, I signed up to the Virgin deal that included the £25 pm O2 SIM card, which despite having no need for this, was still cheaper and offered more than my Sky package. I received the O2 SIM quickly but it is unopened and unactivated...
