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Forum Posts

Resolved! o2 monthly SIM moving to 30 day rolling airtime contract

Hello,I recently was able to sort my latest VM contract thanks to advice from the Forum Team.I was already a Volt customer so still get the double BB speed boost and currently I get double data for our o2 Sim only cards (bringing us both up to 10GB)....

scarletp by Superfast
  • 1724 Views
  • 5 replies
  • 0 kudos

Homeworks - What is it and will I be charged?

We recently upgraded from Ultimate Oomph to Ultimate Volt reveals that we also have Homeworks alongside the one gig broadband.What is it as I don't recall Homeworks being mentioned during the call with the offer to upgrade and will I be charged?

banhamm by Up to speed
  • 15906 Views
  • 39 replies
  • 3 kudos

Resolved! VM Pod request

I'm a volt customer and do not have reliable full coverage in the property, with WiFi dropping out regularly in the main bedroom. Can i please request a Pod?Thank you

cgsrimi by Tuning in
  • 707 Views
  • 3 replies
  • 0 kudos

Trying to Get O2 Sim card

Hi, went on the Virgin site, selected a 100gb O2 sim, which then promises double broadband speed.Got an email with Contract information, the O2 part says I need to confirm within 7 days - but there is no indication of how to confirm, no contact numbe...

Hootaep1 by Joining in
  • 355 Views
  • 2 replies
  • 0 kudos

Resolved! Haven't got Broadband Volt Benefit

Hello!I have received O2 volt benefits, but have not received virgin media broadband benefit. It’s more well over 14 days. Can someone help me please.

Why only 1 stream box per household

have just installed what is laughingly called the Mega Volt package to find I can only show the TV programmes on 1 TV. (Perhaps mini volt would have been a better name) It seems I could have gone for the 360 option, but to make that work I would need...

Virgin speed boost volt benefit not supplied

Like lots of others here I applied for Volt benefits and got the 02 extra data but not the Virgin broadband speed boost. I applied months ago.  In fact, my partner at the same address applied for the same Volt benefits so we should, I assume, have be...

lukemb64 by Tuning in
  • 380 Views
  • 1 replies
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VOLT Virgin + O2 - Can I just cancel the O2 SIM?

So recently just done the dance with Virgin Media and they offered me 1gb for £35pm + £5pm O2 SIMGoing through the process took nearly 2hrs over web chat (couldn't actually find the option when phoning up!) & they kept offering me more expensive deal...

pragg by Joining in
  • 770 Views
  • 1 replies
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wifi pod order hasnt arrived

I was told on the 16th February that a wifi pod would be sent out and would be with me within a fortnight, I called again on the 26th of february, (reason being that I had no confirmation regarding my order and was checking to see if order had actual...

WiFi pods not working after upgrade

Hi, I have just upgraded my contract to volt 250. Previously on 125 with a single WiFi pod working ok ish. Second pod never worked from delivery. The upgrade has kicked in and I have circa 250 ish speed at the hub already - but my WiFi pod has droppe...

MTS1 by Joining in
  • 314 Views
  • 1 replies
  • 0 kudos