Hi there,I just agreed to another 18 month contract which has now included standard netflix.I was told i would get an email explaining how i can activate netflix but i never got one. I chased this up on a live chat and was told to go to the Netflix a...
I received an email from Netflix to state my subscription which is part of the Volt package has been cancelled. It is now impossible to restart membership from the set-top box. VM Customer service has been unable to resolve. Netflix customer servic...
I've been with O2 for ages and 3 weeks ago signed up to VM. I've waited over 14days for my volt benefits to be added, but I'm still waiting. When I go through myO2 it tells me that it's not available in my area and on myVM it says it's inactive, but ...
Hey guys I have had Volt activated and it has been great with my 3 year O2 contract - that has just ended.I have kept the phone from that contract and just upgraded via O2 to a new sim-only contract - the new sim is active and old contract finished....
Hi allJust wondering - our Virgin mobile transferred to o2 this week. Our 100mb broadband did get a boost months ago to about 130mb but is it going to get another one now as per email last week....."As you’re also a Virgin Media broadband customer, o...
How can I order wifi boosters I can't even get the connect app to scan in the kitchen which is next to the living room where the router is
Have a red light on my hub 3 instead of the normal white light having Wi-Fi problems and tried everything any help much appreciated
Contract up for renewal next month. I am on a good deal at the moment so was expecting to pay a bit more but no more than a new customer!Called today, 9.45am spoke to Leonora who offered me the same package I'm currently on for £45. After removing th...
Good eveningCan someone please advise how I can order the wifi pods? We were told that we get 3 included for free in our new Volt package and the agent I spoke to advised I need to use the Connect app to assess that we need them and order from there....
My contract is up early July so I've left it a bit late but now wish to cancel. Called the 0345 number, got the overseas call centre, chap pretty difficult to understand but I *think* he eventually got the message that i am definitely cancelling and ...
