We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...
VM - How to VM M125 (Broadband only) is on mothers name. (Her mobile contract is with EE). Daughter's (same house/address) has an O2 (mobile) contract. Can VOLT be activated for this household? How? Thanks in advance. [MOD EDIT: Subject title ...
Hi i joined virgin and o2 have activated the volt extra and applied it on their end. I have attached the confirmation its added. Can someone please help me add the volt to my VM so i can get the extra speed and order the pods as my wifi in some room...
I've just got round to looking at poor WiFi reception in various parts of our house and I received an email several months ago telling me I'm eligible for a free WiFi pod as part of my O2 mobile phone deal. I've done scans today and tried to find ho...
Hello, happy new year. We have added a couple of new devices to the household over the festive period and have noticed that the WiFi does not reach all parts of the upstairs. I have run the test on the VM connect app and it suggests that I need WiFi ...
I have been with Virgin media for years getting phone, tv and broadband. My wife and I are about to leave EE and move to O2. Am I able to get the advertised double data for O2 as a VM customer or is this only for new subscribers to VM?
Is it possible to get information on why a certain area has such frequent bouts of no service?Previously had VM where we rented and it was mostly trouble free, we moved last year (about 5 streets along) and in the 16 or so months we've lived at our n...
Hi There,Took the recent email offer to upgrade my speed x2 from a Volt 250 to Volt M500 for an extra 6 pounds per month (VOLT M350 was an extra 3 pounds).I always got the expected speed plus more on the Volt 250. Unfortunately I'm not getting the ex...
Hi, I've done a new connection for TV, BB, landline and o2 sim 3 weeks ago. I still haven't received the o2 sim, ive spoken to o2 and they have no record of a new connection. Can someone help please? I can see others have had the same issue. Thanks
Hi all,Hopefully someone from VM can assist with this. Renewed with VM for another year with free upgrade to Gig1 from M600 a few weeks back, after so many issues renewing Ultimate Volt (now discontinued, now on Mega Volt) but retentions had to send ...
Hi There.I am currently paying £84.99 for a big volt bundle. With that I get broadband M350 a landline and TV. The TV is nothing more than free view and I think £84.99 is very expensive. I originally joined this service when it was Eurobell TV and it...
