Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
Hi my Virgin tv from all 3 boxes (2×V6 & 1× Tivo) are all pixelating horribly to the point that it's unwatchable. The connection signal is starting at 1050 but then dropping to 58!!! We have an engineer coming out but is there anything I can do in th...
Trying to connect to the Virgin Media Service but it fails at the "negotiating" stage. WiFi signal is 100% (Excellent) and I've restarted the modem, router (external) and v6 box itself many times. Some channels only display "To be announced" in the p...
hi I have some recordings from sky sports mix that now give an error messagesky sp mix is no longer available from virgin mediaand it no longer lets me play the recordings.I understand sky sport mix has been replaced by sky sports mix hd but is there...
Whenever I go on Alibi on catchup I get service temporarily unavailable.I don't think it's ever worked .Powering off/on makea no difference.Forcing update makes no difference.Any suggestions?
Hi where can I get a replacement power cable for my v6 box. I've tried calling a few times but they don't seem to understand what I'm calling about
All sky stations have now been blanked out as have discovery alibi etc I just signed a new contract on 10/03/2024 but was not informed about any Chanel loss feel very cheated if this is right
My mum has just got a v6 box and is unable to view any apps she gets a security certificate message. Scrolling through all the boards I see a number of people had this issue about 3 weeks ago. Anyone got any ideas on how to fix?
We have three V6 boxes. There was a power cut yesterday, one box won't boot. Stuck in the "welcome" and "starting up" loop. Tried the hold + and power down, no joy. Tried holding all three buttons down, no joy.This happened yesterday and have been tr...
Same problem here! Followed all the troubleshooting in the links and holding down power and + while restarting. No joy. Endless loop of pain trying to contact VM
