Virgin TV 360

TV 360 upgrade woes

Hi, For those intending to upgrade from V6 / TiVo boxes, I wanted to share my experience and feedback.If you’re a fan of the following functionality, reconsider :- Wishlists, the ability to autorecord based on any keyword- Ability to set recording wh...

Light on TV360 box staying solid red and not turning to white.

The light on the front of my TV360 box stays red at all times, does not change to white and does not change from red even when switched on and off using the remote. All tv functions work as they should. The box has been in the same location for aroun...

Resolved! TV360 remote not working properly

HiSome of my TV360 remote buttons aren't working. They won't change channel, OK does nothing, and it won't pause/rewind/forward. The home button works at the moment, so do the volume buttons. I never asked for TV360, I actually told Virgin I did not ...

Picture Quality has change

My picture quality have change and is poor. Colours are too Red ect. virgin 360. was fine few days ago

Problems with main virgin box

Having problems with our main box, we can turn tv in with white tv button but nothing happening with red virgin button, been through all diagnostics can’t find the fault, the tv will work through the free view box but can’t get onto virgin, we have m...

Resolved! Recording playback jumps to the end of the recording

Hi there,This is happening 80% of times when I try to play back a long live sport recording.When I try and play back a recording the recording position jumps to the end of the recording. I see the "Delete or Keep" message but the video is playing fro...

latest software for tv 360

Just received a message about a software update for my tv (360) but it went off, the latest build version is 5.03 - is that the latest version as I cant see any difference and as usual there's nowhere to find out on the virgin help pages. Tia

UHD Sport - should I get UHD movies?

Hi. I’ve got the UHD sky sports channels, should I also have UHD movies for the same price?Are the UHD movies streamed still?thanks

Download programs instead of watch now on 360

I've just come over from Sky and can't find how I download programs to my 360 box for programs that are about to expire

Persistent failed recordings. on TV V360 box

Hi,I’m hoping one of the technical staff see this and can look into a fault for me. We have experienced failed recordings for about 6 months now.We have reset the box, reset to factory settings, changed the power options, changed from Wi-Fi to ethern...

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