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Forum Posts

Pairing 360 remote to new LG tv

I have just changed my tv to a LG OLED5C2" model.When trying to setup 360 remote to pair with new tv. 360s tell me I have a match and tv volume controls show when I press volume on screen and sound increase or decreases successfully. I press on scree...

mwb2205 by Tuning in
  • 11340 Views
  • 13 replies
  • 0 kudos

BBC1 HD region issue

I’ve had this too, in the evenings. Tonight I flicked through to the other regions and they were fine - so just BBC One HD 

Cbrmich by Joining in
  • 439 Views
  • 1 replies
  • 0 kudos

Horrendous update, can I go back?

We updated our box about a month ago.Words can't explain how sad I am with this. The user interface has gone backwards 10 years in usability.  Let me make this very clear now, the voice command is not an option. 100% not an option. Do not suggest "pr...

Solid amber light, screen stuck on welcome

My box seems to be stuck, I have tried turning off and on, tried the + and standby button and nothing, just sits there with the welcome screen, tried a different ethernet cable and this also did nothing?

a24udi by Joining in
  • 1384 Views
  • 2 replies
  • 0 kudos

Bad pixelation on all channels

We again have bad pixelation on all channels, some worse than others, and with the “channel failed” message popping up. I called vm and went through all the trouble shotting to no avail. We’ve had both 360 boxes replaced, cables checked and router ch...

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Tezz001 by On our wavelength
  • 606 Views
  • 4 replies
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Resolved! Email requesting me to upgrade to TV 360. Still waiting

I have received an email sayingYour TV box needs afree swapOtherwise, you’ll miss out on Sky Sports+I followed the link and duly requested a swap.This was on the 5th of August. It's now the 16th.I received an email response that says......Thanks for ...

bobgodbold by On our wavelength
  • 797 Views
  • 3 replies
  • 0 kudos

Resolved! Upgrade to 360

I'm considering upgrading to 360 but before doing so I just want to be sure that all my existing channels will transfer, particularly TNT sports and Premier sports. 

djk21 by Tuning in
  • 715 Views
  • 4 replies
  • 1 kudos

Missing TV box from quickstart

Moved into my own place and ordered a Virgin package - TV and broadband (and landline I guess - it was much cheaper to include it than not). It was supposed to be delivered by Yodel on Saturday. This went fine - I received emails notifying me of this...

TiVo box - blue light

I have a steady blue light on my mini TiVo box , the box won’t come on even after rebooting my main TiVo box is ok