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Clicked upgrade to 360 but changed mind

Hello, I’ve clicked on the upgrade button for the 360 but no longer want to upgrade, is anyone able to stop the remote from being posted? What happens if it does come, can I just choose not to upgrade? I presume as I don’t click upgrade it will remai...

Jworksop by Tuning in
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Portrait Artist Series 4

Hi,I've been working my way through the Portrait Artist of the Year box sets, but series 4 has suddenly gone missing on my box and TV Go app. All other series are there and I'm sure it was there before, does anyone else have the same problem?

Audio sync problems

I have just upgraded to a Senheisser Ambeo Mini soundbar. It has only one hdmi output which my Philips TV goes into. My 360 goes into my TV. There is no audio sync issues through my TV and it's apps. On the 360 no sync issues through the apps but whe...

Resolved! TV 360 remote incompletely paired

I have just upgraded to 360 from V6 and gone through the pairing process with my Panasonic Tv, the volume works Ok, and I can turn the TV off but not on with the 360 remote. I've seen else where about putting the box into "pairing mode" but that didn...

Lhmbb by Tuning in
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4k using a 2.1 port?

Have the virgin tv 360 box and just bought a new tv which has speeds upto 144hz. However it only has 4 2.1 hdmi ports. I’ve read that virgin needs 2.2 to run on 120hz. Is this correct? It’s not playing at 120hz, that’s why I’m wondering if that’s the...

360 box and Sky Sports+

We dutifully went ahead and upgraded to the 360 box, now no access to Sky sports + and other Sky sports HD channels despite it being part of our contract. The problem was escalated to the "Tech team" and still nothing. Has any one else experienced th...

Resolved! 360 box has stopped working on One Power

HiMy 360 box was connected to my Samsung TV so the One button would switch both on and off. Suddenly for no apparent reason it has stopped and I need to do both separately. tried a reset but nothing seems to work. Any ideasTIA Peter. 

RS6avant by On our wavelength
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360 box unable to record

I noticed last night that a few things I'd set to record had question marks within the red circle. A further check showed the box was full.I deleted a load of stuff from it and it's still showing as full. I thought it was supposed to hold 500 hours. ...

Resolved! Profile Update Conflict CS6211

HiYesterday I moved over to V360 and so far I really like it. However I have an issue as follows.... (see screenshot also).I have created a profile on the mini box, but it is not showing on the main box (the one screenshotted) and if I try and create...

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strafft by Dialled in
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