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Reset Virgin TV box pin

I recently changed my VM contract and now my TV360 Box pin isn't accepted, either the one I set up or the default code.Whenever I try to reset the pin through the Settings on the TV360 box I get the following error. 

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brizoh71 by Tuning in
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Re: Apps fail to load and produce a black screen

Funnily enough, I am now having a similar issue only late at night so after 10pm and it's mainly only affecting the BBC apps, Rakuten TV and Radio line.  When I try to open any of those aps (either by voice or selecting them by the remote) I just get...

adhiren by Dialled in
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Virgin 360 working with Sonos beam

After ‘upgrading’ to V360 after a long time on V6 within in minutes sound kept dropping from Sonos to TV sound and back again.Virgin no helpSonos no helplooked on here and ‘haroldino’ on here suggested CEC less adaptor Bought Lindy one from Amazon,pl...

RisoLC by Joining in
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Apple TV+ not playing through the app on my 360 box's.

I have a free subscription for Apple TV+ through Barclays, signed up got my ID etc.. but every time I try and watch through the app on Virgin it won't play, even though it says I'm subscribed in the "my account subscriptions part" , it just takes me ...

Unable to access Apple TV content via Virgin Media 360 device

So, I am subscribed to Apple TV plus, and can access content on my Ipad and laptop with no problems, but every time I try to access the Apple TV app via the Virgin Media device it asks me to log in, I follow the process and log in, and then it takes ...

Furze by Joining in
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TV 360 upgrade fail

Having tried to upgrade to tv360…we have successfully managed it one TiVo box however the other TiVo box didn’t complete and comes up with WE COULDNT PROCESS YOUR ORDER, (ERROR CODE TM4/15/10-0-100155)  QR code take you to a page which tells you to c...

MTL93 by Just joined
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  • 1 replies
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i got replacement 360 box need help

hi HAD A A LOT OF PROBLEMS LIKE MANY WITH VIRGINbut monday i got my replacement 360 box to replace the one that kept messing upyesterday i swapped them over (know i lose recordings etc)but after setting new box (not new by way )and activating itit no...

Soundbar issue after 360 free upgrade

Upgraded last week and ever since my soundbar connected via ARC to the TV drops connection and reverts back to the TV speakers. I’m normally clued up on this stuff and this is very frustrating.  It will work for a brief period of time and then sudden...

360 Box ARC problem

Anybody know of issues with 360 box not supporting ARC? I’ve a Samsung QLED and a Samsung Soundbar, my issue is my 360 box disconnects the ARC off my sound bar, I’ve done everything correctly, I’m clued up on my stuff but this has really annoyed me, ...

SajH by Joining in
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