Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
Since upgrading to 360 netflix sound is terrible and way out of sync, it did this before but I could fix this by changing the audio setting from 5.1 to original, but this does not work with the new upgrade.
Just got a 360 box and successfully set up. Regarding Subtitles I'm very disappointed in the font used looks very slightly out of focus. Not very reader compatible and there's no option to change either the font or its size very disappointed. Pers...
I have been down several online rabbit holes.Phoned up, couldn't get to a human being to speak to, was texted a link which was useless.Any chance one of the admins can help with ordering a replacement TV360 remote control please?
No TV channels now for well over a week what is going on and when is this getting fixed and what kind of reimbursement are we getting for losing a service for so long all we see is this The customer service with this provider is shocking and they ...
When trying to play any progromme on the Channel 4 App I'm getting the dreaded "Well this is embarrasing" message accompanied by 4200-DRM-FAILED. Any ideas please folks?I have unplugged it at the mains and left it for a couple of minutes but still th...
I have a 360 box and remote. I have changed the batteries and used duracell AAA. The remote seems to burn through them in about 2-3 weeks. Is there a certain battery that I should use instead or do you think there may be a problem with the actual rem...
I have recently started a new deal/contract which meant me keeping the same package. Since today - probably the day the "new package went live", I get "Setting Up TV Channels 100:70" when trying to watch the premium Sky Sports Channels (501-508), all...
I upgraded to Sky Sports HD, Sky Sports UHD and added Kids channels online on 28th August. I received email confirmation of the order with an order reference and was given an 'estimated activation date' of 31st August. It is now 3rd Sept and it has n...
I have a problem recording films where the film is split into two parts (Great Movies, Movies 24 & other channels that show movies in multiple parts excluding advert breaks) where it is split by Movie News or other short 5-minute programs - it record...
is there any way to make subtitles on by default on the virgin 360? I can get them for each channel but they disappear once the box has been turned off overnight.
