Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
I have been reading the " upgrades to tv360 " blogs and the comments seem to be nothing but complaints. I have been quoted £35 for a TV6 to TV360 upgrade and with the loss of the 3 recordings facility I have on the hard drive on my 2nd box ( tivo ), ...
Hi there, My Virgin 360 box has a flashing orange/amber light. It then turns a solid red light and red arrows appear next to it on the box. There was a red WiFi signal but I unplugged all wires and plugged them back in and now the red WiFi signal has...
I just got a Virgin 360 box I can’t get the handset to control the volume on my Arcam AVR400. Any solutions? Thanks.
hi, i have upgraded to virgin 360, but i can not get any tv channel except channel 4, a message on screen just says SETTING UP TV CHANNELS. please can anyone help.
We already had a V6 box in the lounge so when the new 360 kit came in the post, I upgraded the V6 to 360 spec (Easy to do) then installed the new 360 box in the bedroom. We had multiroom ages ago so connection and set up was easy.All the channels wer...
Hi. My 360 TV box appears to be ‘stuck’ - I can’t get rid of the red standby light. I do get a welcome message, but this is followed by a message stating there is no signal - help! I’ve switched things on and off a few times to no avail.Answered! G...
Can you set a series link recording in advance for an upcoming tv series before the series has started being aired on virgin 360 (but is being advertised) if the program does not come up when you search for it? (For example Brassic 4). I went into ho...
Brand new user, installation 2 days ago. I'm just watching the first of my weekend recordings. 2 programmes from different channels this morning both freeze for half a second or so, every couple of minutes.... Can anyone help, or do I have faulty k...
I logged into the Disney + app on my virgin 360 the other day and everything worked ok. I tried to use the app again and it takes me to Disney but when I try to watch anything the screen just goes black and says no signal. I have rebooted the box but...
I've just discovered i'm not alone with issues signing upto netflix through Virginmedia.I've spoken to customer service and had a ticket raised, I've resubscribed to Netflix standard package using my payment details but have been told this should rev...
