Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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virgin 360

hi, i have upgraded to virgin 360, but i can not get any tv channel except channel 4, a message on screen just says SETTING UP TV CHANNELS. please can anyone help. 

Virgin 360 100:70 Error

We already had a V6 box in the lounge so when the new 360 kit came in the post, I upgraded the V6 to 360 spec (Easy to do) then installed the new 360 box in the bedroom. We had multiroom ages ago so connection and set up was easy.All the channels wer...

360 TV box appears to be stuck

Hi. My 360 TV box appears to be ‘stuck’ - I can’t get rid of the red standby light.  I do get a welcome message, but this is followed by a message stating there is no signal - help!  I’ve switched things on and off a few times to no avail.Answered! G...

How to Series link upcoming tv series

Can you set a series link recording in advance for an upcoming tv series before the series has started being aired on virgin 360 (but is being advertised) if the program does not come up when you search for it? (For example Brassic 4). I went into ho...

BEEFMARKY by On our wavelength
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Resolved! Recordings freeze momentarily every few minutes

Brand new user, installation 2 days ago.  I'm just watching the first of my weekend recordings.  2 programmes from different channels this morning both freeze for half a second or so, every couple of minutes.... Can anyone help, or do I have faulty k...

Resolved! Disney +

I logged into the Disney + app on my virgin 360 the other day and everything worked ok. I tried to use the app again and it takes me to Disney but when I try to watch anything the screen just goes black and says no signal. I have rebooted the box but...

Resolved! Netflix issues - how many devices

I've just discovered i'm not alone with issues signing upto netflix through Virginmedia.I've spoken to customer service and had a ticket raised, I've resubscribed to Netflix standard package using my payment details but have been told this should rev...

PeteC64128 by On our wavelength
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Multiroom restriction change

I’ve had Virgin now for a few years and when I did an extension I upgraded my Virgin Package to the 600mb multiroom deal. I have 3 v6 and 2 TIVO boxes around the house and the setup works Delano’s up for renewal shortly and when I rang the o...

Preecep1 by Joining in
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360 upgrade and wifi pods

Recently upgraded our wifi router and TV package, supposed to have 360 but sent a V6 box and V6 remote, no option to update software. New router still doesnt reach whole house so need 3 extra pods, have tried ringing with no success and keep being di...

Huyfg by Joining in
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Resolved! 360 second box

Hi there,I'm having a garden office installed which is about c20 meters from the main box in the house.  I'd like to run a second 360 box in the office - we currently only have the main box. Can anyone tell me what cable would need to be run from the...

Jon1982 by Tuning in
  • 6 replies
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