Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 26 replies
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BBC State Funeral coverage - Split Schedule

Be aware that the BBC coverage of the State Funeral has been split into two parts in the Virgin TV guide.0800 - 1330 London1330 - 1700 WindsorYou need to set recordings for BOTH parts to record the entire funeral. The series link may work to get both...

nodrogd by Very Insightful Person
  • 0 replies
  • 3 kudos


Do I need a new box for 360, if not, how do I get a new remote.

Suzie5 by Joining in
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Netflix sound issue

Hi,I’ve recently joined virgin in the last couple days and seem to have an issue with the sound on Netflix, it’s all distorted and can’t make out any speech. I have managed to resolve it temporarily just by trying to change the audio output and re st...

Harper93 by Joining in
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Series link

My biggest gripe since switching from the v6 box to 360, is the way the series link+ is done.  You can only set up a series link if the programme you want to record, appears in the tv guide.  So far, only 1 of my tv programmes appears on the tv guide...

TheBish by Joining in
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Pixelated channels on TV360 box

Hello, In the last week or so, I've started getting pixelation mainly on Clubland 345 and channel 5 before 10pm. After around 10pm, this problem appears to largely go away, I'm mystified.All my cables are connected correctly, so what is going on, as ...

V6 hard drive on 360

Okay this might be a stupid question, but can I remove the bottom part of the v6 box containing the hard drive now that I am on 360?


I have series recordings on however the recording circle is not solid red it's just a red circle with nothing in the middle. Anyone know why? Or how to fix it?

Virgin 360 upgrade

Hi I just received my new remote and was just about to install but do I need to change my current box before I upgrade or am I keeping my old box? Can I upgrade and swap the boxes over or do I need to wait?

MissM11 by Joining in
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Distortion and intermittent signal issues

I have raised the fact I have had no picture on my TV due to pixelation and distorted picture for over 5 days, I have tried all the troubleshooting with an agent ...twice!!! I get told everytime I call there's a critical system error and I will be ca...


Why is Blazetv low quality & pixilated 100% of the time yet online is HD although I cannot download the blaze app directly 

Gmann9116 by On our wavelength
  • 7 replies
  • 0 kudos