Virgin TV 360
For all Virgin TV 360 questions
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 26 replies
  • 0 kudos

V6 hard drive on 360

Okay this might be a stupid question, but can I remove the bottom part of the v6 box containing the hard drive now that I am on 360?


I have series recordings on however the recording circle is not solid red it's just a red circle with nothing in the middle. Anyone know why? Or how to fix it?

Virgin 360 upgrade

Hi I just received my new remote and was just about to install but do I need to change my current box before I upgrade or am I keeping my old box? Can I upgrade and swap the boxes over or do I need to wait?

MissM11 by Joining in
  • 1 replies
  • 0 kudos

Distortion and intermittent signal issues

I have raised the fact I have had no picture on my TV due to pixelation and distorted picture for over 5 days, I have tried all the troubleshooting with an agent ...twice!!! I get told everytime I call there's a critical system error and I will be ca...


Why is Blazetv low quality & pixilated 100% of the time yet online is HD although I cannot download the blaze app directly 

Gmann9116 by On our wavelength
  • 7 replies
  • 0 kudos

360 remote controls and distance from box

I have just got multiroom v360 and am doing some work to my house. Does the 360 box have to be visible to the remote control or can the box sit in a cupboard.In the lounge the 360 box will be in a cupboard behind a stud wall. In the bedroom I would p...

cdixon by Just joined
  • 3 replies
  • 0 kudos

Re: Arrows flashing on tv box. Help

I have these flashing arrows after rebooting. However my equipment seems to be working ok, they are annoying me in the corner of my eye whilst watching TV

dvjj by Tuning in
  • 5 replies
  • 0 kudos

Remote not working

Hi I've tried everything to get the remote to work, we even have a spare that also just won't connect we have the new little black box TV and remote, late night I paused the TV took the kids to bed and all of a sudden it's stopping working it was sti...