Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 26 replies
  • 0 kudos

Tv 360 upgrade issue

I’m trying to complete my upgrade after getting my new 360 remote but keep getting the message saying upgrade failed error code MA1/4/40 Any ideas of what the issue might be?     [MOD EDIT: Subject title changed for clarity]

Tqob2004 by Joining in
  • 3 replies
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Red Button sound on SkySports golf

Why is there no sound via the red button on skysports golf today, except for a constant tone?picture is there no commentary. PGA Wells Fargo event

Aitch86 by Tuning in
  • 15 replies
  • 1 kudos

360 Box limitations

Just upgraded (?) from V6... Getting used to the 360 but, along with several other foibles, it seems that I can't rewind live TV unless I'm actually watching it. So for example if I've just watched a recording or a streaming service I cannot then rew...

Resolved! TV 360

So I get this offer to upgrade for free to TV 360, so I sign up, get a confirmationHello, Great news! You’ll soon be enjoying your free upgrade to Virgin TV 360.a couple of days later I get an e-mail saying my next bill will be an extra £53.76 per mo...

davidpaul by On our wavelength
  • 1 replies
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Radio stations

Hi we have just moved over to the virgin 360 and we have lost all of our radio stations. How can we get them back. We tried the radio app buts it’s a bit hit and miss help

Whiteajk by Just joined
  • 1 replies
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Upgrade failed

Sorry, the installation hasn’t worked. Please come back later and try again. (error MA1/4/40) Can anyone help please? Just my luck when trying to have an upgrade. 

Rsb87 by Joining in
  • 4 replies
  • 0 kudos

Amplifier removal

Hi we have virgin tv 360 and we have a Hisense sound bar and speaker and when we set the box up it automatically connected to it, however using it makes my volume go up and down when we are watching stuff, the volume goes really quiet and then loud a...

Babyjj86 by Tuning in
  • 6 replies
  • 0 kudos

Upstairs box not linked to new wifi pod

Hello. We had to have a new wifi pod downstairs. We had to disconnect all over boosters. The pos is great but our upstairs tivo box is now showing 'no connection' - ethernet cable not connected. The cable was plugged into the booster... what do we do...

Bobbins5 by Joining in
  • 7 replies
  • 0 kudos