Virgin TV 360

+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

Resolved! 360 Box Recordings and Catchup

I have a Virgin 360 box downstairs and a Virgin UHD 4K Toshiba MQ box upstairs. If I go to look at recordings or catchup on the 360 box I often get this message "Oops we couldnt connect to virgin tv. Please try again."But if I go upstairs and turn th...

Resolved! 360 upgrade not working

I have my remote for 360 and when I select the upgrade option it tells me upgrade is not available and error code MA1/1/404I called and spoke to tech support yesterday but I'm not she understood what I was saying. She ended the call saying to call to...

TV 360 Subtitles

Hi,Am considering moving to TV360 but we are reliable on subtitles Are subtitles simple to turn on / off?Also, importantly, are the configurable at all or are you just given what you’ve got ?Many thanksColin

360 upgrade from TiVo error m63

so renewed my contract with Virgin upgraded to 360 from TiVo with 1gb internet.got hub up and running. No Virgin connect connection with hubno 360 selection on the tv. Error m63.stating call unknown as error message. Box connected to the hub via Ethe...

Re: 360 box keeps turning on TV during the night

I have had the Virgin 360 box only for a few months now and only in the past two weeks the box & thus the tv too comes on in the early hours of the morning. I have been woken up by it, then I have to come down and then unplug the tv. The dog is in...

Pairing extra remote

Is it possible to pair two remotes to my 360 system

Resolved! TV360 box wont join network

Hello Everyone My 2nd TV360 box in my bedroom appears to have fallen off my network, its never ever been connected to my hub by an Ethernet cable always to my WiFi network . I put my WiFi password in , it finds the network and then wants an Ethernet...

Resolved! Channel 4 move creates TV 360 problems

Since Channel 4 HD recently moved to Channel 104 on the TV 360 box, I have been experiencing some gremlins.The voice control on my remote now only recognises "104" not "Channel 4 HD" or even "Channel 4".I also can't schedule Series Links for Channel ...

Anyone else have their EPG disappearing?

It seems the EPG on the v360 box is gradually swapping every channel to show "To Be Announced". From 0600 tomorrow morning that is every channel. Impossible to set recordings, and previously set series recordings have vanished.Yes, the network conn...

Resident Alien

Season 2b all episodes were made available on Thursday. However, episode 10 is not. it’s listed but won’t play. I’ve tried all formats - the SD episode just takes you back to Episodes and when you click the HD version, nothing happens. I’ve also trie...

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