Virgin TV 360
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Forum Posts

360 box replacement.

I have an issue with a 360 box that needs replacing.Is it possible to get a replacement box sent out without an engineer being involved?

Felixkat by Up to speed
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  • 9 replies
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360 problems

Recently migrated to 360. Had to phone help a couple of times, and they sent software to my box. Two problems remain. First, BBC i player either generates a cannot load error message, or when it does load I have to sign in every time. This didn't hap...

Lansbury by Joining in
  • 531 Views
  • 5 replies
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Sky Cinema UHD Subtitles

I've just got Sky Cinema/Entertainment UHD back as part of renewal renegotiation. Last time I had it a few years back the info screen for each movie on UHD was showing that it had subtitles when it did not. Well, it seems it still incorrectly shows t...

daveoc by Up to speed
  • 363 Views
  • 3 replies
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Resolved! TV 360 Upgrade failure

Suspect this is an old story. Ordered the upgrade. New remote arrived. Upgrade failed.tried rebooting the box and it instantly shows an upgrade failure:I thought I’d be smart and reset my V6 box because it’s very old and slow and what could possibly ...

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mcnaugha by Up to speed
  • 1073 Views
  • 2 replies
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Disney Plus stuck in Update Profile

Good Afternoon,When ever i open Disney Plus from the App screen it loads in update profile and won't allow me to move on. Anyone else got this or know of a fix I've already reset the V6 box. 

Gdarkins by Tuning in
  • 14085 Views
  • 14 replies
  • 1 kudos