Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
HiI've found a previous thread about this issue but the solution doesn't seem to work for me. Hope someone knows a fix.Where films are split into 2 parts on a channel, the second part is not being recorded on my 360. An archived answer suggests that ...
Installed 360 Box about 3 weeks ago. It is connected to the Hub via an ethernet cable.After some teething problems, including twice deleting all my recordings it appeared to settle down.However, after an outage on 15th August, when starting the Box i...
Hi anyone has the channel 4 start over feature been changed when I want to watch programme from the start it goes into the app with channel 5 startover it don’t comes straight up what are channel 4 thinking seems to be less of it now are channel 4/vi...
Hi there, I'm having exactly the same problem, when I try to access a recording from the main 360 box to watch on the mini box. It came up with OOPs. We couldn’t connect to Virgin TV 1. I called out a Virgin engineer who said I must keep my main box ...
Hi. Anyone able to help with this or has it happened to you and how did you fix it please.
16 additional Sky Sports pop up channels have been added for the US Open - channels 561 to 576.Sky Sports Arena (channel 508) has been renamed Sky Sports TennisSky Sports UHD channel 535 is showing the Sky Sports Arena feed in UHD.Sky Sports UHD cha...
Hi,Looking for some help as we have tried every suggestion we could find and nothing has worked.We've just moved from Leeds to Sheffield and were forced to switch Virgin 360 kits. The kit we had in Leeds automatically paired the Virgin remote to the ...
Hi I have a constant red light on my tv box. I have tried switching on & off checked all the cables nothing works. I had virgin media installed 10 days ago. All worked fine for the first week but now I can’t access the tv all I get is a welcome messa...
Hi did you manage to sort this problem? I’m having the same 4200 DRM failed error message whist using channel 4 app.it worked this morning but just failed this afternoon, I have done a reset and a systems check and still no joy.
So this is now the 5th time I have had this error message. Previous 4 times I did all the checks i.e. unplugged, checked cables, checked wifi etc. All ok. Did a factory reset, all came back okay except all passwords etc had dropped off apps.The last ...
