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Resolved! Ethernet for TV viewing

Hi,I currently have a TV with an ethernet socket, and the Virgin 360 with an Ethernet socket, and only 1 spare ethernet cable from the router.Is it preferable to connect the Virgin box (rather than the TV) with the ethernet cable? It seems to me the ...

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No TV service for 3 days

Hello,According to my Service Status in my area, there is a known issue with Virgin MediaTV. This started yesterday (12th) and isn’t likely to be fixed until 15th. Do I need to report this outage to anyone and am I eligible for any compensation as I’...

Resolved! TV guide on TV360 Box

When selecting the Guide whilst watching a programme the guide only shows programmes from the current channel number that you are currently watching and not show from channel 101, Sky always reverted to the start, it’s a pain to have to scroll up to ...

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