Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 30 replies
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Resolved! On/off lights no longer work on TV box

Just spent an hour on the phone and all I got was to be told I would be charged £25 to fix a fault with your TV box. The TV box works fine but the on/off indicator light on the front no longer works so I don't know whether the box is on or off unless...

colin63 by Joining in
  • 5 replies
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Offered 360 upgrade

Based on the torrent of negativity surrounding this ( apparently poor ) upgrade, I have no interest in it whatsoever. I can’t seem to raise my concerns via the online portal at all and I have no interest in “ hanging on the telephone “.Can some facil...

Spambhoy by On our wavelength
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Resolved! 360 Boxes - Recordings

Just upgraded to 360 boxes (1 upstairs, 1 downstairs) Why are all recordings showing on both boxes? Just want separate recordings on separate boxes like our old boxes used to. Help. 

V6 to 360

Hi , I am thinking of upgrading V6 box to 360 , if I do , will I lose my recordings and is it worth it .

John2021 by On our wavelength
  • 4 replies
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Maxit tv

Hi, i upgraded my mixit tv to maxit tv a few days ago and it was supposed to start on the 5/1/23, i contacted customer service and i was told it would be working by the end of the day, its now the 6/1/23 and nothing has changed. 

360 box keeps launching netflix

One of my 2 360 boxes keeps launching netflix,  in the last 30 minutes it's done this 6 times,  and it is not the first day this has happened. Please help. 

Resolved! Virgin TV 360 Integration

I use an app (Roomie Remote) on an iPad that allows remote control of all my home entertainment devices. Allowing setup of devices, activities etc, thus allowing me to effectively get rid of all the physical remotes for my devices. Since I upgraded m...

rabjac by Tuning in
  • 8 replies
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TV360 any good?

Is the TV 360 any good, have heard some bad feedback      [MOD EDIT: Subject title changed for clarity]

kong1960 by Joining in
  • 5 replies
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Can’t access apps

Hi I'm new to VM. The TV is all setup as is the broadband. But the apps don’t work. They say my service isn’t set up yet and come back later or oops an error do I set up Go and My VM App so I can get full use. My boys want to watch VM on...