Virgin TV 360
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Forum Posts

Replacement power cable required.

Hi, I'm looking for a replacement to power cable as mine is faulty. Called virgin media but apparently they can't order a power cable and I need an engineer visit, which is a waste of both our times. Would anyone be able to confirm a power cable coul...

gusmac by Tuning in
  • 360 Views
  • 5 replies
  • 0 kudos

TV 360 issues MA3/14/11 error

While upgrading my package the salesman recommended that I 'upgrade' to 360. He told me that he would do everything to make 360 functional and I would just need to activate the remote which arrived yesterday. The new remote only now does basic functi...

pluggulp by Up to speed
  • 1236 Views
  • 6 replies
  • 0 kudos

360 errors but engineers say fine

Few niggles after 360 upgrade then box started failing.  Engineer replaced. Then got occasionally errors truing to open one episode - everything else OK. Tried usual but say so called 150 and ended up with automated check saying fault with 360 and hu...

fishe1 by Tuning in
  • 191 Views
  • 1 replies
  • 0 kudos

TV 360 service

Agreed this is very poor work by Virgin Media.  it looks like a low budget, under-resourced set of changes in which multiple features have been lost in favour of a superficial ‘eye candy’ upgrade. The update is also unreliable, errors, glitches and e...

batchep by Tuning in
  • 215 Views
  • 1 replies
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Resolved! Customer services unable to handle TiVo upgrade

On 25 September, I received a letter from Virgin telling me I needed a TV box upgrade otherwise I would lose access to Netflix. I currently have a V6 box, and a TiVo box that we kept when the V6 box was installed, as it still had recordings we wanted...

Henricus by Tuning in
  • 606 Views
  • 7 replies
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VM Store and subtitles

subtitles just appeared very big shame for VM Store.We discovered that on Harry Potter episode is missed recording on our Virgin TV 360 Box, or just pushed our due to lack of free space. And have decided to rent it on VM Store. And that was not obvio...

Yevhen by Tuning in
  • 155 Views
  • 1 replies
  • 0 kudos

Do some Virgin Store Movies not have sub-titles?

I rented Oppenheimer from Virgin Store Movies. Much of the dialogue is half-mumbled, but I was unable to get sub-titles. I could turn them on via Remote>Home>Accessibility>Sub-titles so that they appeared on (eg) BBC 1, but there were no sub-titles f...

nevwg by On our wavelength
  • 1175 Views
  • 5 replies
  • 1 kudos

Stuttering

HI'I have two tvs connected to 360.when recording on itv 4 one plays ok but the other one stutters when playing back.No other channel does this.Anybody know why? Thanks for lookingMalc

mjsp8 by On our wavelength
  • 147 Views
  • 1 replies
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360 remote is difficult to use

Is anyone else struggling with these horrid new remotes?I am a 70 year old pensioner with arthritic hands. I find the remote very difficult to use because:1. It is so thin and light I keep dropping it, the old remote fit in my hand and had some weigh...

GrannyA1 by Tuning in
  • 250 Views
  • 3 replies
  • 1 kudos