Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 30 replies
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Eurosport ending

I renewed my contract only two days ago. At the time the sales person assured me that my package would remain the same, and that I would be able to access the Eurosport and BT sport's channels. S day later I find that Eurosport and I believe BT sport...

schrimy by Joining in
  • 10 replies
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Resolved! Searching actor, director etc

The Tivo box had search and discover for eg actors, directors, genres which were then recorded. How do I replicate this on the tv360 box

LeszekO by Tuning in
  • 6 replies
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Resolved! Ho go I upgrade to the 360 UI and get the 360 remote?

Hello,I've read I can get my old Tivo V6 UI/Firmware upgrade remotely and get a new remote sent, is this possible and how do I do this?I really don't like the current UI.I'm on Software version 20.12.1.RC12-VMB-11C68.Thanks

g0nz0 by Tuning in
  • 5 replies
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My5 black screen aaargh

So for the third night in a row, watch 2/3 episodes of a show on my5, the box stops acknowledging all button presses except home and the screen is now black when trying to load the app. Connection is highSignal quality is good If it helps, my softwar...

Resolved! New install query

Hi I am looking to get virgin media installed for the first time.I would like the television to be in our downstairs living room,  but I need the main router to be in the upstairs bedroom directly above so I can plug my computer directly into it (wir...

Image noise

Hey, Is anybody else experiencing quite a bit of image noise especially on the UHD channels? Hopefully the vid shows what I mean but seems to be on both of our VM boxes although one TV handles it slightly better than the other. [video]

Omg they’re killing me!

 1 month of phone calls and disconnected today all because I said yes to a free upgrade!So I received that email agreed to it then had £30 added to my bill.First I was told it’s a delivery charge, then it’s a charge as I’m out of contract, then it’s ...


TV360 remotes not arrived after 5 weeks

Hi everyone. This is my first post.I signed up to receive two new TV360 remotes, on 10th Jan. More than 5 weeks later they have not arrived. Is there a supply issue or is there a way I can resolve this? Thank you.

Cancel 360 upgrade

It seems the 360 migration or upgrade is not an improvement. Even the email telling me my remotes are on the way details the features I'll loose. Can the upgrade be cancelled? 

m0bov by Tuning in
  • 15 replies
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