Virgin TV 360

colour washed out on some channels

Some programmes look washed out while others are fine. If I change colour settings on TV then the colours on some channels are too strong. Is something in settings changing the output?

Hi my Itv 1 channel is unwatchable

Itv is pixelated and unwatchable,had worse than normal one. Other channels seem fine,ITV2 working normally. Was ok last night.

Software Update 5.08

Unannounced, as usual, software version 5.08 has appeared on my 360 boxes. The Catch-Up section appears to have been reorganized with the streaming services - iPlayer, ITVX, Chanel 4 - given prominence. I rarely visit this section so it might have be...

Remote pairing

Anyone know when TCL soundbar with be added to the pair the remote section? I’ve been waiting over 3 years

How do I prevent repeated episodes of a series being recorded

If I have a series link to record a series on Chanel X and a previous epiosde is shown on Chanel Y, it gets recorded. I'd like to record new episodes only (or only episodes on Chanel X)I could do this on my old box, but I can;t find the setting on th...

Resolved! Second 360 Box Displaying Setting Up TV channels when tuning to Sky Sports live programs

Having recent had a second Virgin 360 Box installed in another room, some sky sports channels are displaying the following message -"Setting up TV Channels. 100:70, We're current setting up your channel and they should be available soon.If this probl...

360 box storage issue

We’ve had this box for 1 month, only about 15 hours of recordings saved, and it is saying we have no storage left & cannot record anything else. Anyone had similar/have advice? We have done a factory reset, keeping recordings, and situation unchanged...

TNT rip off

So I pay for HD, but since the change to TNT HD is only available to discovery+ customers.moreover, according to the latest edit email all whom have sky sports have HD? Why do I pay extra?in addition, the HD one gets on discovery+ is real HD, why am ...

360 losing app login details

Good morning.Every day for the last week I've had to login to each app on the V360 again. It's not only getting annoying, it's hopeless and a complete waste of time.I've tried calling but the wait time is too long, life is too short for this.I'm look...

Adult Purchase - Unlocking Channel - ?? No idea 🤷‍♂️

Hi,On unlocking an adult channel with a PIN, it's says I've ordered something?? No indication was given to the fact I would be about to make a purchase, nor was any cost indicated.Has something been purchased? I can't find anything anywhere? This sho...

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