Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 26 replies
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Ppv on virgin tv 360

HiIve just got a virgin tv 360 box. I would like to know how i would order a live event ppv as i watch a lot of boxing when the events are on?I see a lot of posts about the old virgin box which states go to on demand and then live tv but on 360 box t...

Rob32 by Joining in
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Sky uhd channels

So after nearly an hour on the phone with virgin to upgrade to the sky sports uhd channels ,they still arent on. Girl told me to reboot the box and they would be on straight away  but still nothing.anyone know how long it should take for the new chan...

Patterning last night

We noticed severe patterning or ghosting - bands moving across the picture - on ITV, and probably other channels, last night - during 'Vera' for example.We didn't see it after I switched to a Freesat (satellite) feed, on a different HDMI input.I was ...

g0akc by Problem sorter
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Activate Netflix error

Hi, I'm having problems activating Netflix through my account. When I click on 'Activate Netflix' in Entertainment Services I get a message saying "Sorry, something’s gone wrong! We’re having some technical issues. Please try again later."I've tried ...

mcflin25 by Joining in
  • 4 replies
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No sound after tv360 upgrade

After following the set up instructions all was well except…..I have no sound at all.I have a Samsung tv and sound bar. All was good until the upgrade. any ideas?

TV Box 360 Keeps Dropping Out

Had Virgin installed a few weeks ago, since the install the TV box keeps dropping out and i get a black screen for around 5-10 seconds before it comes back on. I have tried another input on the TV, a different HDMI cable (although the original one wo...

Microphone doesn't hear voice commands anymore

The button works, the screen icon changes to red, but speaking into the mic on the handset - well, it doesn't hear anything.Do I need a new 360 remote - if so, can someone please send me one asap. Thanks.Paul.

Paul_I by Superfast
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One Power doesn't work for me

On my TiVo, I have One Power, where I am able to switch the TV and the VM Device off at the same time. The problem I have is that it works for a few days and then it doesn't. How can I make it work permanently? If I look in the System Settings, the O...