Resolved! Wifi no longer visible on London underground
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
Forum Posts
Issues receiving OTP text messages
Hi All, We are aware that some customers may be experiencing issues receiving OTP text messages. Our support team are investigating this issue and we will update this thread with any progress. Thanks Mod Team
Oh crikey, we can't find that page. Insanity.
I have regrettably joined virgin mobile. There are many problems already (7 days on from foolishly clicking 'get deal') but one thing that truly signifies something is deeply wrong with this company is the texts received regarding joining & the compa...
"sim 1 not provisioned" appeared randomly
So I lost my phone around a week ago, I got a new one, along with a new sim card. The sim card was working instantly and completely fine when I inserted it into the new phone. It was only until a couple days later that it randomly stops working and g...
Resolved! Help
New phone delivered to wrong address. Sent back to virgin by yodel apparently.
Virgin mobile cancellation
Hope this finds yourself well.I recently come out hospital suffering more issues with my heart and health and i an registered blind therefore calling in was not an option as my health and speech stuttering currently due to health.I sent a letter dat...
switch from virgin mobile to 02, phones locked
Hi All,moved over to o2 a few weeks back, what a nightmare, rang o2 twice trying to get the number ported, both times failed miserably using the offshore call centre, in the end i filled out the form myself.So that is all sorted now, my virgin mobile...
Resolved! Absolutely abysmal internet speed since o2 migration
It's quite a bitter pill to swallow. With Vodafone, I had 5G coverage in my home and I was getting speeds of 200mpbs. I know I've been moved over as 5G on o2 is hardly available in Wolverhampton. I get full bars 4g+ however the internet is basically ...
Candy Bar for speech but Smart phone for data
What is my option?
Voicemail why do i need a pi
I'm abroad and have received a voicemail when I try to listen to it my voicemail is blocked, I phone customer service they sent 2 text with different numbers when I tried again my voicemail was blocked again so I phone customer service again this ti...
Daily Data Use
I am looking at moving my daughters mobile contract from plusnet. She gets a daily SMS showing the balance of data remaining for the month which helps her manage her data use. Does Virgin Mobile offer this?
O2 cant locate my virgin number i want to port over
Following call from VM renewing my package i was told need to move mobile to O2.Said could keep my number..VM sent me a Pac code .O2 sent me message to advise order deceived and new mobike number.Received O2 Sim last week.Spent 2 hours on the phone w...
