Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual. ...
Since last major internet outage unable to access voicemail messages using 1571. Reported fault on 150 but no joy. Any suggestions, please?
Hello,my daughter is in France and her phone won’t recognise a network. We have tried APN turn on and off and also manual network search.from calling the only fix they could give us was using the ‘SIM application’ under mobile data in settings (iphon...
Why will my data not work on my phone
Is anyone else having issues in the central GUILDFORD area ?! I’ve not been able to use mobile data in town for a while now
Hi there, I've recently found that I cannot access any 'adult' websites on my mobile data. All my parental controls are off and this has been confirmed having called and spoken to customer service. It seems this is quite a common issue. Are you able ...
Hi I can't turn off parental controls. It displays a message saying there is a financial soft lock on
HelloI have moved to Australia so cannot call UK easily. I tried 789 but it won’t connect. I want to pay off the handset loan. How do I do this?
When I have been moved to o2 from Virgin Mobile will I still have to use the virgin media app to check my texts and minutes and date or will I have to check my minutes and texts and data on the my o2 app from after I moved to o2 from Virgin Mobile?
Hello, Wifi calling on my iPhone 11 drops constantly causing me to miss or drop calls. I have gone through all the trouble shooting I can find online and none of it seems to help. The phone will say it has wifi calling enabled and then drop it for no...
Hi, We're due to go on holiday to Florida and trying to figure out the best way to use our phones when across there.I have found out there are no bolt ons from Virgin for data in the USA, but we're trying to find out if our phones are unlocked so we ...
