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Loss of Voicemail - F010940301

Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual.  ...

ModTeam by Moderator
  • 0 replies
  • 0 kudos

Voicemail pin

Hi I’m currently abroad and am having the same problems as others in regards to a voicemail pin. Please advise as to how to reset a pin I have never had!!

Bri4 by Joining in
  • 1 replies
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Resolved! Using my allowance in Portugal

Hello everyoneWill I be able to use my allowance whilst I am in Portugal, I have a SIM only monthly rolling contract.Tia P 

Peppers by On our wavelength
  • 3 replies
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Gambling site access

All of a sudden today I have been unable to access gambling sites, lottery etc. Never had issues prior to earlier today.

Beemore by On our wavelength
  • 10 replies
  • 1 kudos

Sorry we couldn't switch you over to an O2 plan

I got a letter saying my mobile service was supposed to switch over to O2.Today I got an SMS sayingSorry, we couldn't switch you over to an O2 plan. We'll try again next month and remind you a few days before. There's nothing you need to do for now, ...

mikelward by On our wavelength
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Mobile data very slow!

I was previously with EE and never had issues with data coverage, however now I’ve switched I can not get any coverage or very very pointless data coverage. As soon as my wifi is off the data is pointless, and non existent. All settings are correct e...

Resolved! Chage my number in settings

Have joined virgin and have ported my old existing number over. However, my new phone shows the number which I assume was assigned to the new phone. When I try to change it in settings/phone/my number, it just defaults back to this new number. How do...

Parental controls

Hi, I'm trying to disable parental controls on my phone so I can use bet365 app without WiFi, but I'm getting an error EC9999 we're currently experiencing issues with our systems on the virgin app and desktop says there is a soft financial lock so ca...

Tkdplumb by Joining in
  • 1 replies
  • 0 kudos