In January 2023, we announced that Virgin Mobile customers would be moving to O2 plans by the end of the year, and that we’d be simplifying our mobile offering under the O2 and giffgaff brands. We've now completed this activity, and if you need help...
Hi i cannot remember my security key for my credit agreement for my mobile account, can anyone help?
I have tried a number of times but have not received any verification emails to set up my online account
I have a Huawei E5573Bs-322 White (mobile broadband device). I got an email to say that it be moving to O2 in August. But will it work in the same way as a mobile phone? Don't know if I will get the text the day before the change over?
Hello,My bills are all paid but service is still barred, and I am unable to call 789. Can someone help restore service please?Thanks.
I have now had some experience of using Virgin Mobile with O2 as supplier; I was just moved over. Not good.My first trials away from my home were very bad.I have to reboot my phone, almost daily something I never did whilst with EE coverage, to get a...
How is this issue fixed? I'm having the same problem!
I can’t access voicemail from Greece. Need pin but don’t have one. Tried various contact numbers and the chat/ text help all useless
I am trying to log into my virgin mobile account but keep getting the following messagePlease verify your email addressWe haven't been able to verify the email address you used to log in. I have checked my emails and spam but not had it through even ...
Data roaming wont switch on. Saying issues but happening for 24hrs now ..says EC9999
What are Virgin doing to fix this? EXTREMELY FRUSTRATING
