In January 2023, we announced that Virgin Mobile customers would be moving to O2 plans by the end of the year, and that we’d be simplifying our mobile offering under the O2 and giffgaff brands. We've now completed this activity, and if you need help...
So I got a new sim only contract via phone call and when my first bill came through it showed that virgin accidentally gave me two sim only £12pm contracts totalling to £24 pmI called virgin the day after, explained and had them cancel the extra one ...
Hi, when people try to leave me a voicemail message they get cut off mis sentence after about 10 seconds. Doesn't happen all the time, and not always from the same caller so difficult to pin a pattern to it. Tried ringing VM helpdesk who have tried v...
Anyone got issues with Virgin Mobile SA and porting their number?Officially their SIM cards were going to be deactivated today at 18 PM, but did yesterday all the sequence to port my number, however I was "invited to use another channel" ! What chann...
Since yesterday morning I've been getting numerous repeated texts from 2 different senders but no new texts coming through despite knowing they have been sent to me. My elderly father has my number set up as an emergency contact and can't contact me ...
Hello.Why am I not receiving verification texts from Ebay and Amazon?It's now impossible to verify the account and log in, thereby damaging my business.Can I get advice on how to resolve this asap, please? Mike
I am stuck halfway through my transfer from VM-O2 to O2-VM As a seasoned traveller 浪 of migration ( EE to Vodafone to VM-O2 ) … Stress facts: Your refresh date … 12th Aug 2023I have been using data at a rate suitable for AFTER the migration (and I ...
Hi. I am unable to receive OTP SMS messages from my bank Santander. I spoke to Virgin customer service today who advises the issue is known and will be fixed today. What time please?
My mobile phone keeps cutting out during calls it was OK when I first setup but this has been happening for the last 2 months
Anyone else getting the same text message sent from Santander .Im getting the same message every hour since Friday morning .I need to know when it is going to be fixed
HiSince Friday after accessing the Ticketmaster website from my laptop I'm still getting verification texts from them, I also accessed my building society a/c from another device and the same thing is happening. I attempted to access e-bay yesterday,...
