Hello.Need some support massively as trying to get a hold of virgin mobile or anyone is proving impossible.I have received my latest credit agreement statement from virgin media for my handset.I want to know if at some point you are entitled to upgra...
I am having the same issue. Between Virgin and O2, no one seems to know who is managing the handset agreements since the merge. Please tell me how I can pay off my handset!
Has anyone experienced this? I have a recurring deduction for £25 a month from “virgin media” I’ve after a 3 hour live chat with virgin media customer services they can’t find any information about a loan agreement, they can only find information fo...
I just had a (landline) call from what I'm pretty sure was a scammer, but they usually just hang up when challenged, and this guy didn't.He told me he was calling from O2, and that (due to a merger with Virgin Media) my (O2) sim card was about to sto...
Hi, I was wondering if this message from virgin media is genuine or a scam, it’s regarding a missed payment. The message is asking me to pay over a link, which is ringing some alarm bells.
I desperately need some advice and help. I'm unable to view/download any media via WhatsApp, after weeks of contacting Virgin Media support (it’s been 8 weeks now) , I’m simply passed from team to team with no resolution, told to call back and after ...
I am trying to find my device bill from Virgin Mobile, i can't see where to find this anywhere. I have something asking for a security Key, but i dont have one. Any ideads how i can view what is left on my finance?
PLEASE HELP AS I AM BEING PASSED BACK AND FORTH BETWEEN VIRGIN AND O2 AND NO ONE CAN SEEM TO HELP ME WITH REGARDS TO MY HANDSETHi, i believe i have a loan agreement in place but unable to find me password/key via email. I was migrated over to o2 but ...
Hi,I'd like to find out if I've got an existing loan agreement with Virgin Mobile as I am still paying for a handset (Samsung S20 FE) I've had since 2020, and since the O2 move last year, I'm certain I've finished the payments for that device. I'm on...
I am having issues paying off my handset loan i took out with Virgin. O2 are saying that they can't help, and directing me to Virgin, and Virgin are also claiming they can't help. The numbers that were included in my credit agreement are no longer on...
