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Forum Posts

Loss of Voicemail - F010940301

Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual.  ...

ModTeam by Moderator
  • 0 replies
  • 0 kudos

Change Phone Number.

Hi, I'd like to get a new number but keep my plan etc the same is this easy to do?   Thanks

Coombsy by Tuning in
  • 2 replies
  • 0 kudos


My phone keeps showing I have a voicemail but I’ve deleted all my messages and when I dial my voicemail says I have no new messages. Can anyone advise how to get rid of it

AliC66 by Joining in
  • 5 replies
  • 0 kudos

accont creation error

Hi there,I'm currently trying to create a mobile account with my existing virgin number but once I've followed the process (provide number > text authentication code > email authentication code) I get to the password creation step and I just get the ...

tonyp100 by Just joined
  • 4 replies
  • 0 kudos

Text not delivered for weeks!

For a number of weeks now I have been trying to send texts and the 'not delivered' message keeps appearing! some of my messages are getting through even though I receive this message of it not being delivered and some never go through!I've updated my...

parental controls active when turned off

Hi there,I am being blocked from certain sites/apps when using mobile data, such as Reddit. Parental controls are off and always have been for as long as i’ve known. i am part of a family plan so it’s hard to get this fixedI have tried the sim in my ...

avoevie by Joining in
  • 1 replies
  • 1 kudos