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Loss of Voicemail - F010940301

Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual.  ...

ModTeam by Moderator
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replacement sim not working

god why is it so hard to get support from your company, ive had to make a forums account because dialing 150 or 789 doesnt work.i requested a replacement sim and put it in im getting full bars and can recieve calls and texts but cant send any out or ...

Contact number

How do I find my contract number if I cannot find my original email with it on, I just want to know how long is left on my contract.

Cannot reset password or register Virgin Mobile account

Need help, can't login to my online virgin account. I tried to reset password but it won't accept my details (last name + post code + email).I tried to register a new account, but the email Authentication code never arrives, I have tried multiple tim...

toccata by Joining in
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VM cancelled SIM in error

I phoned up to give the required 30 days notice to say I wouldn't be continuing my ultimate oomph contract. There should be still 30 days of unlimited free everything on this SIM.Virgin Media cancelled the SIM with immediate effect.I spent over 3 hou...

Unable to connect to mobile data

Hi, I could not connect via mobile data on my old device for a few months despite all the settings being correct. I assumed it was a hardware issue but after getting my new device I still cannot connect. Nothing that I've seen on here has fixed it so...

Caller ID priblems

When I call friends it is coming up as private number even though they have my name/number stored. I have checked that caller ID is enabled on my settings but still having this issue. Any advice please

Nwbulls by Joining in
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Virgin now connects to Vodafone network with no data

Hi,. I use a virgin SIM but today my phone will only connect to the Vodafone network.  I turned off auto selection of network in network settings (android) but all accessible Virgin networks were forbidden (and all Vodafone accessible).  Additionally...


Hi Recently I purchased the iPhone 12 in which I should of received further email after the purchase and in which they said staff will be in touch soon ,it has been over 72 hours and no one has got in touch with me.My order ID is 100001787315486 

Voicemail from greece

Hi all after about 1hour or stress trying to listen to a voicemail from I received when in Greece I followed all steps and numbers on this forum but found a really simple solutionRing yourself from Your phone when it goes to voicemail press * it inst...

Lukey259 by Joining in
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