Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual. ...
Hi,Arrived in Ireland from Scotland and had a voicemail. Asked to enter a PIN which I never had to do before. 3 attempts later and I'm locked out. 789 for customer service doesn't seem to work in Ireland.Any suggestions Seamus
I recently purchased a new Iphone contract with virgin as a new customer. This morning I got a call from their Dublin office - I missed the call and the voicemail told me the order was cancelled and I struggled to understand why. Something about not ...
So I tried phoning my daughter’s mobile and it said call can’t be taken at the mo. She can phone me. I then found her phone does’t display WiFi calling when on WiFi. Mine does so it’s not the WiFi. Turning WiFi calling off and on doesn’t fix. Thinkin...
I have just come back from Rhodes in Greece and was unable to use my mobile, if I manually searched for a network there was a long list of providers but each had a symbol against them that looked like a no entry sign.Roaming appears to be enabled and...
For the last 6-8 weeks my signal has been terrible and making and receiving calls is sometimes impossible - mainly have one Barr and getting really frustrated as always had such a good network coverage - resort to WiFi calling where I can but surely ...
I am abroad and unable to access voicemail ... how to I set up a PIN for this?
I reset my voicemail pin number before I left the UK and it is saying that my pin number is incorrect. It has now locked me out of voicemail. How can I pick up my voicemail when abroad if it has now locked me out of the system and I am unable to ca...
Hi. I'm also getting very poor data transfer speeds over 4G.I'm lucky to get above 2.5Mbps on download. Usually the upload speed is actually faster!Was this issue resolved and if so, how?
HiI am in the BL5 and I can't even get more than 2 bars inside but my works phone is on EE and that is a full signal and when do a check on the speed o2 / virgin 15mbs / EE phone 65 mbsI also have this problem in Manchester and near Manchester Ai...
I can't get mobile data in Malta. I've tried all three networks ('Go Mobile', 'elite' and 'Melita').I've tried sending 'All' to the number in the instructions, I get the configuration files and install all of them. I also, power off the mobile and on...
