Virgin Mobile
Tips and tricks for your Virgin Mobile service
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Loss of Voicemail - F010940301

Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual.  ...

ModTeam by Moderator
  • 0 replies
  • 0 kudos

Locked out of voicemail while abroad

Hi,Arrived in Ireland from Scotland and had a voicemail. Asked to enter a PIN which I never had to do before. 3 attempts later and I'm locked out. 789 for customer service doesn't seem to work in Ireland.Any suggestions Seamus   

Order Cancelled by virgin

I recently purchased a new Iphone contract with virgin as a new customer. This morning I got a call from their Dublin office - I missed the call and the voicemail told me the order was cancelled and I struggled to understand why. Something about not ...

Ev101 by Joining in
  • 1 replies
  • 0 kudos

Cannot receive calls and WiFi calling not working

So I tried phoning my daughter’s mobile and it said call can’t be taken at the mo. She can phone me. I then found her phone does’t display WiFi calling when on WiFi. Mine does so it’s not the WiFi. Turning WiFi calling off and on doesn’t fix. Thinkin...

jlwarlow by Tuning in
  • 6 replies
  • 0 kudos

Unable to use mobile in Greece

I have just come back from Rhodes in Greece and was unable to use my mobile, if I manually searched for a network there was a long list of providers but each had a symbol against them that looked like a no entry sign.Roaming appears to be enabled and...

Mort by Tuning in
  • 7 replies
  • 0 kudos

Terrible signal for months now

For the last 6-8 weeks my signal has been terrible and making and receiving calls is sometimes impossible - mainly have one Barr and getting really frustrated as always had such a good network coverage - resort to WiFi calling where I can but surely ...

Louc1976 by Joining in
  • 5 replies
  • 0 kudos

Using Voicemail abroad

I reset my voicemail pin number before I left the UK and it is saying that my pin number is incorrect.  It has now locked me out of voicemail.  How can I pick up my voicemail when abroad if it has now locked me out of the system and I am unable to ca...

Poor Bars or Speed

HiI am in the BL5 and I can't even get more than 2 bars inside but my works phone is on EE and that is a full signal and when do a check on the speed  o2 / virgin  15mbs   / EE phone 65 mbsI also have this problem in Manchester and near Manchester Ai...

MJ1983 by Joining in
  • 6 replies
  • 0 kudos

no mobile data in malta

I can't get mobile data in Malta. I've tried all three networks ('Go Mobile', 'elite' and 'Melita').I've tried sending 'All' to the number in the instructions, I get the configuration files and install all of them. I also, power off the mobile and on...