Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual. ...
I can't access my emails to find my security key required to access my credit agreement. Could you please resend it out to me so I can view my agreement? many thanks
I’ve seen a few other posts about this but none of the answers have worked for me.I landed in Italy a few hours ago and never received a ‘Welcome to Italy’ text from Virgin Media. I wasn’t receiving any texts at all (not even while connected to wifi ...
Is it possible to port a current UK mobile number to a German mobile provider?
Hello.I recently placed an order for a deal of an Iphone 12 with you guys. The delivery date is meant to be today but the order is still parked. I have not received any information regarding the issue since I placed the order on the 12th.Thank you fo...
Hi,Can anyone help?I'm trying to send an SMS to another country from the UK. I was able to do this a few years ago, but they aren't sending now.I can receive SMS from the number and call them, but they don't receive my SMS.
Hi,i lost my phone sunday morning, with my pay monthly sim card inside it. I have reported the phone as lost but had no communication from virgin mobile about how to obtain a new sim. I cannot phone or text any of the numbers provided, because i do n...
I’m calling a landline in the UK and it doesn’t connect, however I get charged for international calls for another number, this has began since I called virgin mobile due to the fact I couldn’t connect to the number originally?
I've been with Virgin mobile for several months and from the get go my signal has been awful. If I go from my front room to the back of my house my phone cuts out, I can't get signal in my local town centre even. I just called 2 people, neither co...
I have a samsung galaxy 5g S20fe I have 5g enabled on my phone and have 5g in my area. My daughter on my family plan has an iphone 12.mini and gets solid 5g why can't I?
Hello, I am a new customer and I recently ordered the iPhone 13 through the pay monthly service but its been a few days now and my order has said parked for 4 days now, Though the delivery date does say the 17th of September I am a little worried as ...
