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Loss of Voicemail - F010940301

Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual.  ...

ModTeam by Moderator
  • 117 Views
  • 0 replies
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Text messages

I am currently on holiday in Turkey but cannot send any text messages can someone help 

Richa1 by Joining in
  • 114 Views
  • 1 replies
  • 0 kudos

Text messages

I am currently on holiday in Turkey but cannot send any text messages can someone help 

Richa1 by Joining in
  • 135 Views
  • 0 replies
  • 0 kudos

Resolved! Replacement sim when abroad

Hi, I got an email, saying a new sim has been sent out….(I pay monthly, and have not requested a new sim).so this will be delivered at my home address and my current sim will be activated in 2 weeks.however I’m currently in Uganda for a few months bu...

Emergency calls only

Until recently, I have had no issues with my phone but now I get emergency calls only with no Virgin connectivity.I have tried the sim in another phone and it connects to Virgin, when the sim put it back into my phone it connects to Virgin for a whil...

Reactivate my unlimited data SIM

I had an unlimited data SIM card with my previous Virgin package and it was great for the IPad especially out and about for my little boy to keep him entertained. However, I downgraded my package after the offer period as we barely watch/used the TV ...

BigJoe85 by Just joined
  • 158 Views
  • 1 replies
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Unlock Old Nokia 206?

Posting on behalf of my Father-in-law.  He has an old Nokia 206 that used to be on Virgin PAYG and would like to use it with another PAYG SIM from a different provider - is there anyway Virgin can provide the unlock code or suggest a network provider...

Tidge by Tuning in
  • 185 Views
  • 1 replies
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Unable To Login/Register Virgin Mobile

I'm not sure if I have ever registered for virgin mobile but either way I cannot register or login with my Virgin Media credentials.I have had codes sent to my mobile device but I keep getting 'wrong answer' on everything even though there is a green...

Unable to sign-up online

Trying to sign-up for a new only SIM monthly plan and when I get to the credit check step, my address is not listed and does not allow me to proceed.The address is found fine in the first step so, if I still want to sign-up, what do I need to do??

iPhone 14 Ordering Terrible

My daugther ordered the new iPhone 14 and was due for a delivery today, it was on Yodel and was on the way. I was in the house to answer the door.She went for a shower to get ready for work and came back to a missed call from VM Ireland. She checked ...

MarkBrad by On our wavelength
  • 208 Views
  • 4 replies
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Resolved! Mobile Data problems

I'm having problems accessing the internet with mobile data. I've tried accessing it in multiple locations and it is very hit and miss. sometimes I manage to get a webpage to half load before the connection drops and I'm back offline.I've noticed a f...