Virgin Mobile
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Problems with Virgin handset loan

Hello,I have a handset loan which still shows as virgin media on my bank account. This was taken out around the start of 2022.I need to amend the direct debit details however whenever I try to log in to the manage the loan page it crashes or tells me...

Account suspended

Hi, i am in ireland and have tried to get a bill pay phone but when i try to check out it says my account is currently suspended. But i have broadband/Tv and no bill is due i have never been late or cut off is there any reason for this? Thanks in adv...

Jayon90 by Joining in
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Proof of purchase required for iphone

I have contacted you by phone numerous times. There is no way of getting through to your mobile device team. I have a mobile device plan with you.O2 cannot resolve this.I require proof of purchase for my insurance ASAP. I have completed the proof of ...

Adellem by Joining in
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Security Key Request

Hello,  like everyone else, it seems, I need to find out when my loan with Virgin Mobile ends. I no longer have my security key. Please could someone make contact with me to give me this information?