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Forum Posts

Loss of Voicemail - F010940301

Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual.  ...

ModTeam by Moderator
  • 2 replies
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Credit agreement number

Hi.How can I get hold of my credit agreement number and security key. I have searched my emails but can't find it anywhere and the virgin website doesn't help

4g and 5g speeds are just shocking

HiLeft 02 because there data service was just horrendous and went to virgin mobile and low and behold these muppets merged with 02 !!!4g and 5g speeds are just shocking, i go in the canteen at work and i can't even get  a data signal!!. The ironic th...

craig38 by On our wavelength
  • 2 replies
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Lost sim

Hi,I've lost my sim card and want to request a replacement sim. I am abroad at the moment and cannot call. Thank you.AY2

AY2 by Joining in
  • 0 replies
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Resolved! Buying a new Apple iPhone

My Apple iPhone 6 is reaching the end of its life. It no long accepts any software updates, the battery max capacity is down to 90% and I received my first weird error message when I recently recharged it.I’m on Virgin Media’s Promo 100GB + unlimited...

Rogue99 by Joining in
  • 1 replies
  • 0 kudos

Credit agreement

I want to sign in to check my direct debit details, but I can’t find my agreement number or my security key. I have looked through my emails and I’m lost.