Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual. ...
I have received a text asking to confirm my installation date. I am not able to confirm the date because when I reply the test message fails.
I have just ordered 2 x new phones all set up good to go. Logged into YODEL this morning to check the delivery and it arrived at my local depot this morning. Now it suddenly says returned to sender! Why would this happen???
Hi there,I hope someone can help. For the past month I've had a lot of problems with my Virgin Mobile service:-Weak and often no signal - at home, and in different locations across the BH postcode region.Often my phone displays "emergency calls only"...
Hi Probably been asked many times before but is there a charge to receive an international call on your mobile when in the UK
I’ve completed the pac process for my new sim but my iPhone is still showing the original sim numberI have tried changing this in settings but it won’t let me change the numberi have also tried turning off iMessage and FaceTime and rebooting the phon...
Trying to use mobile abroad but can’t chose a provider as it says your sim won’t allow it. Was told to go on sim toolkit and chose roaming and international but that isn’t coming up as an option? I read elsewhere there is a new virgin app on android ...
I’m abroad in Germany. Data services as well as outgoing calls work fine. However receiving calls are notified but there is no audio. Neither party can hear each other. I saw a number of posts in this forum with users having the same problem in Spain...
Hey all,Just a heads up that I've been told by an advisor on the phone from Virgin that they are no longer issuing Esim's. This will change once the migration to o2 has been completed, but there's no timeline unfortunately. I was looking one as I nee...
My Sim card is not working - when I try to make a call it comes up with not registered on network. I have tried all the advice on the boards (going into settings & selecting Virgin), trying another mobile device with no joy & I'm unable to phone or...
Never had any issues when using my Virgin service through EE. Then, because I had a 5G handset I was switched to Vodafone/Virgin over a year ago.Signal is atrocious in my area, where there is signal there's no data. Whilst visiting Edinburgh the 5G s...
