Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual. ...
Hi, replacement SIM arrived but will not work. Called virgin and they have said it has been activated. Tried a sim from a friend (vodaphone) and that works. please help me with this
Hi for the last few months my iPhone 12 has pretty much stopped using it’s 5G capability which it’s been using fine for at least 6months and places where i used to get 5G I’m now lucky if I get 4g most of the time I seem to be running 3G which when I...
Hi, I’ve recently switched to Virgin from another provider and ported my number across onto a new phone. I am unable to send/receive messages and iMessages. my number is correct on my Apple ID, however on the “my number” section on phone settings it ...
I can't send messages, get the error 28. And can't get any internet or data outside my houseplease can someone fix this asap
Hey I've tried messaging a number of a friend and it won't send a message too it(all other numbers I send a text too get delivered) I saved the person's number on my phone and it doesn't appear in my what'sapp as a contact either when they do have Wh...
I have removed my old sim from a different network and put in my new virgin media one. When turning the ohone on i have not had any notification to enter my activation code and my phone says emergency calls only.
I received a letter with a new sim card, which told me to replace in my phone in 14 days. Unfortunately, I took out .t old SIM card and disposed of it, and replaced it with the new SIM card without reading the full instructions re texting 'Ready' to ...
Over the last few days when i make a call to any saved 07 numbers (UK) its saying unavailable and on the contact list the numbers are spaced out in 3 groups?Also when making calls to any number i have been getting a message saying "insufficient credi...
Hi there, could someone get in touch about my sim being lost? I am in the process of moving across to o2 but my PAC No. has also expired and I need to keep my number. Thanks.
I’ve been sent email saying a new sim has been sent out. I didn’t order one. I checked my bill and I can see charges but I don’t know what for.Please Help.Thanks
