Since O2 was amalgamated with Virgin, the data coverage has gone down hill. It is not uncommon to have 4g which allows calls, but you can't even load google maps. This I believe is because the O2 network is not robust enough for the number of custome...
Can anyone tell me how to pay an old arrears balance with Virgin mobile please? I have an outstanding balance of £12 from Jan22 which has been sitting as a default on my Equifax account and I'd like to pay it so it shows as settled. I don't have any ...
I am another customer who was moved too 02 but again I cannot get access to information about insurance, or hand set when payments are due to come to an end I’ve found this while moving across a total nightmare and will be moving all my devices to a ...
Hi, I am trying to find my security key from a contract loan agreement set up with yourselves back in Aug 2022. I don't seem to have ever received this as I have all emails saved from the order still and this was never sent to myself. I would like t...
How can I find out how long is to go on a Virgin Mobile handset please as O2 don't hold this information although the number had migrated to them. Thanks. [MOD EDIT: Subject title changed for clarity]
hi thereI am on an essential tariff as I am disabled and cannot work, I receive benefits. Is it possible to have my crest agreement monthly bills reduced also? Currently paying £21.50 per month. My credit agreement doesn’t end until June next year. ...
Hi is there anyone able to help me get my mobile credit agreement account up and running I've lost all my emails with the codes on them thanks
Hi my name is stephen i have a problem with my 02 sim card phone number 07305 2xxxx i can`t make or receive phone calls or text messages [MOD EDIT: Personal information has been removed from this post.]
I desperately need some advice and help. I'm unable to view/download any media via WhatsApp, after weeks of contacting Virgin Media support (it’s been 8 weeks now) , I’m simply passed from team to team with no resolution, told to call back and after ...
Hi Can anyone help me I've lost all email's and need to get access to my mobile credit agreement thanks
