Cancel O2 sim
I tried to cancel my o2 sim within the cooling off period but they have still charged me. I have spent hours with virgin and O2 trying to sort it out.
I tried to cancel my o2 sim within the cooling off period but they have still charged me. I have spent hours with virgin and O2 trying to sort it out.
Hi I had a VM SIM only account which VM moved to O2. I now cannot access my account for this number through VM and my O2 account only shows my second mobile account taken out directly with O2. Any idea how I can resolve this?
I need to update my address on my virgin mobile credit agreement. I contacted Virgin over a month ago and was sent a “change of details” form. I’ve completed the form twice and there has been no response and no update on my account. I have also raise...
Hi, I've an old mobile account which is closed but there is an outstanding balance i was unaware of. I have tried contacting O2 but they have no record of any account in my name, I have also tried login to my old account but it states I have no acc...
Hello, I started a 35 month contract in December 2021 with Virgin Mobile, which I believe has now ended. How am I able to check whether I still owe anything more or if I can cancel my payments? I'm unable to log into Virgin Media and O2 don't know ab...
Hi,I want to know how much I still owe on my Virgin loan agreement for my mobile however do not have access to the security key to access the account or a record of the emails sent as was taken out a few years ago. Please can someone let me know how...
Hi, Can someone please advise when my device contract runs out? Thanks Jennifer Barton
Hi can someone please help? I have tried contacting Virgin in regards to my mobile device contract several times but don’t get anywhere they just refer me to 02 who don’t know the info needed. I can’t find any emails from the start of my contract and...
I am currently walking around Dudley town centre doing a pub crawl.. and I've have had issues connecting to the mobile network all night. I am currently in the weatherspoons on the WiFi location is high street Dudley, post code dy1 1py.
Can someone from virgin mobile contracts please contact me,