Hi, For my employer I need a copy of my previous bills from virgin media mobile. The o2 platform only has bills going back approx 6 months. Does anyone know the address of the old portal so I can pull the bills myself or how I can go about doing this...
I have a mobile phone credit agreement, I am trying to change the Direct Debit but all the links do not work I have tried calling, however as I do not have a Virgin Media account the automated system will not let me speak to a advisor. I need to have...
How do I go about finding out how much is left on my Virgin handset loan please? I keep going round in circles!
I need to help someone reset their Virgin password. They are a bit old and forgetful, I have their date of birth and account number but no idea about the Area Reference. I can't find their contract with Virgin and the monthly bills don't show it. How...
Can someone message me please?I would like to pay off one of my Virgin mobile contracts but can’t see it online or see what the balance is. Could someone help please?Many thanks
I am currently paying monthly for an iPad and contract, but the device has stopped working for no apparent reason. I have spoken with the manufacturer (Apple) who have sent me a supporting report, they have advised that I contact virgin to discuss a ...
My last two payments for my phone loan repayment have not gone through. When I called Virgin Media and o2 about this, no one has any recollection of my loan agreement. I have been able to log in and find out how much I have left to pay, however, it s...
Hi was you able to figure this out? I am also having trouble finding any information about my handset loan agreement. Both Virgin Media and o2 have no recollection of it....
Hi I have been using virgin mobile more than 10 years. In my credit file there was a payment of £14 was default in Jan 2022. But how and why it happened I was completely unaware. I found out from my virgin media customer service there has NOT been an...
A case was deemed in my favour my CISAS. 3 years later Virgin Mobile sent me a bill. I then went to the financial ombudsman then the communication ombudsman and back to CISAS. Virgin at every opportunity telling them they are out of their jurisdictio...
