Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual. ...
Hi all,My son recently moved out of home and i called virgin to cancel his contract as it was in my name and he was getting his own.after being on hold for ages and trying to explain it all the adviser cancelled my phone contract instead of my sons.c...
I'm finding conflicting info on Virgin website; do they charge for EU roaming or not:https://www.virginmedia.com/help/virgin-media-roaming-hubIs Virgin Mobile planning to introduce EU roaming charges? Virgin Mobile has no plans to reintroduce EU roam...
Current SIM to be disabled in 14 days. Currently abroad with the Sim that was replaced in March. Travelling in Spain.
Just returned home from a cruise in Mediterranean however been charged for internet access while not in EU but while in United Kingdom ????? How’s that cannot get through by call or text
I had a text and email from Virgin on the 4/10 to say a new sim was being sent to me, I assume because of network changes. I have not yet received the new sim and received a text yesterday to say I had 7 days to change over my sim. Today it seems my ...
When in Spain (Canaries), I encounter same problem on different visits.Phone works fine, can make calls to anywhere, data is good and I can use WhatsApp no problem. However, when I receive voice calls from certain numbers (local spanish & uk numbers,...
I had a text and email from Virgin on the 4/10 to say a new sim was being sent to me, I assume because of network changes. I have not yet received the new sim and received a text yesterday to say I had 7 days to change over my sim. Today it seems my ...
Heading abroad with your Virgin Mobile? Don't sweat it! We've got you covered with these handy tips for getting up and running whilst away: It's always best to check that you’re all set up to use your phone abroad before you leave, by simply logging ...
Hello,I made an order for an iPhone 14 and 30GB plan yesterday... I received the contract documents yesterday, but when I log into my account, there is no record of the order. The phone was supposed to be delivered today, but I do not have any tracki...
HiI have a new iPhone 14 pro with EE and moved into a new house with virgin media broadband and tv. My Wi-Fi calling is not working and the cellular signal in my house is terrible.I have checked my phone settings and Wi-Fi calling is enabled but my p...
