Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual. ...
Ok, this is getting annoying now. At the start of August, I said I was going to leave Virgin, because I was having issues with coverage and I could get more data on a plan somewhere else. I was offered a new contract, which gave me 10x the data, for ...
I took out a new handset contract summer 2022 and all was well until I received a voicemail from someone (no name given) who said they were from the Bereavement and Critical Illness Department, they advised me that due to the circumstances they would...
I’ve been in Spain for 2 months due to a family illness and have been unable to use my phone for a month due to not receiving and activating the replacement sim that was sent out due to the network improvements. I have managed to get my sim sent to m...
cant find virgin mobile contract number / pin to check my contract dates
1000018257xxxx my order is parked not sure what it means? [MOD EDIT: Personal and private information has been removed from this post.]
SIM card not working at all!! Why??How van I contact (chat) with Virgin Mobile?Thanks.
I have 4g phone and have 5g contract. Everywhere works fine but just BS1 postcode to start with There is no internet for few people I know having Virgin on 4g and 5g phones with 5g contracts. Is there any restrictions in the city center of Bristol?Ex...
Upgraded my Samsung Galaxy phone on Virgin. There is no SIM card in the box, do I transfer the one in my previous phone or will there be one arriving separately?
My sim stopped working I’ve tried to use the qr code but this doesn’t work other sims work in my phone and a factory reset has also done nothing please can you send me another qr code to fix this?thanks Sam
I have no way of contact customer service as my phone sim is down, meaning I can't call or text. Great what am I supposed to do now. No live chat function
