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Loss of Voicemail - F010940301

Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual.  ...

ModTeam by Moderator
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Phone not connecting

I've just returned from France after a 2 week holiday.  I stupidly forgot to register my phone as going abroad with Virgin, so it only worked abroad if I had access to wifi and then only with apps.  I've returned home and it still doesn't work and I ...

SarahD4 by Joining in
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HiThere seems to be a lot of information on e-sims available and not available. I had a physical sim and yesterday was issued with an e-sim no problem. They emailed me the QR code and hey presto all good to go. I managed to do all this via the WhatsA...

kashiup by Superfast
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02 priorty app wont work with virgin log in

I'm having exactly the same issues driving me mad! I'm on android Samsung. I've restarted phone, cleared cache, killed all open screens and apps, reinstalled app, tried browser tried another device- NOTHING!Page won't open error 503 and also 404Pleas...

mygeebox by Tuning in
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Esim help

Hi,My SIM port is broken so will not work with a physical SIM card. I would therefore like to order an E-Sim. Is this available (seems to be conflicting info) and if so, how do I get one?I tried to log into my account to see if possible from there, b...

O2priority question

Hi folks hope I’m on the correct page. I had an email telling me that as a Virgin broadband customer I now get access to O2 priority. When I look into how to do this I’m told to download the app from the apple store which I’ve done. When I click on t...

DCas by Tuning in
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APN for travelling abroad

Hi I’ve just travelled to Rome and I forgot to text to get my APN settings now I have not data is there anyway I can get this sorted so I can have data outside of wifi

Virgin Mobile black Friday deals and paying it off

I noticed that some of the cashback sites are offering £50 cashback if you take out a 36 month contract.I see virgin mobile do their deals as airtime and handset.Are the airtime contracts 30 days rolling contracts, and the handset 36 months, however ...

mda99das by Up to speed
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Work reference required

HelloI need a work reference for someone who worked for Virgin Media/O2, who do I email to request this please ?Thank you 

RKAUR by Joining in
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O2 Priority

If I have Virgin Mobile can I get O2 Priority tickets ? 

hayley31 by Joining in
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O2 priority

Hi, just wondered is the o2 priority service available to registered virgin mobile customers or just those with broadband / media account? 

rossk13 by Joining in
  • 1 replies
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