Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual. ...
I have recently changed my direct debit to my current account. The payee is there, but no money has been taken out despite being able to afford it. As a result I have been placed in arrears with my data cancelled. This is not a problem with me, but V...
Hi, I see that VM SIM only deals are very good, so thinking of buying, especially as a backup in case VM home broadband goes down. Would that work, ie use the phone as a hotspot with the VM SIM in case VM home broadband goes down or would they both b...
I lost my phone service due to multiple failures to deliver new o2 enabled SIM cards (cards not sent, cards sent to wrong address etc, etc) Spent hours talking to folks at Virgin only to be disconnected despite assurances that service will be mainta...
Hi,As the title says :I have existing Virgin Sim Only deals that are now available with Virgin cheaper and with more data.They don't make it simple or straight forward to change to save money, unless I'm missing something.Can someone point me in t...
Since my virgin media installation yesterday I am unable to connect to WhatsApp or make and receive phone calls using WhatsAppany suggestions?
I transferred my number yesterday and all appeared to go well but my phone is still showing the temporary SIM number and not the number that I transferred.
My phone is connected to Virgin, with full bars of signal, but is not sending or receiving texts or calls or accessing mobile data.I can’t access the app due to the lack of mobile data, and can’t recover my account password because I can’t be found o...
I've been receiving a 'Sim not provisioned' error on my phone for the last few days. I have tried the same sim in different devices - I have the same problem. What exactly is happening?
Going to New York it says I have to switch to O2, how do I do this?
Hi there,I've just recently tried to get a new phone contract with virgin mobile. It says there was a problem so I rang up to try and sort. I've had the same mobile number all my life, including from when my parents were in charge of setting up my mo...
