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Loss of Voicemail - F010940301

Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual.  ...

ModTeam by Moderator
  • 2 replies
  • 0 kudos

Resolved! VM sim and VM broadband on same network?

Hi, I see that VM SIM only deals are very good, so thinking of buying, especially as a backup in case VM home broadband goes down. Would that work, ie use the phone as a hotspot with the VM SIM in case VM home broadband goes down or would they both b...

naz2 by Tuning in
  • 1 replies
  • 0 kudos

I want to stab myself to death with a spoon

I lost my phone service due to multiple failures to deliver new o2 enabled SIM cards (cards not sent, cards sent to wrong address etc, etc)  Spent hours talking to folks at Virgin only to be disconnected despite assurances that service will be mainta...

Existing Sim Only Customer wants to switch to better deal

Hi,As the title says :I have existing Virgin Sim Only deals that are now available with  Virgin  cheaper and with more data.They don't make it simple  or straight forward to change to save money, unless I'm missing something.Can someone point me in t...

HateCBN by Joining in
  • 10 replies
  • 0 kudos

What’s app

Since my virgin media installation yesterday I am unable to connect to WhatsApp or make and receive phone calls using WhatsAppany suggestions?

Phone number not updated on SIM

I transferred my number yesterday and all appeared to go well but my phone is still showing the temporary SIM number and not the number that I transferred.

robin28 by Joining in
  • 12 replies
  • 0 kudos

Sim not provisoned error

I've been receiving a 'Sim not provisioned' error on my phone for the last few days. I have tried the same sim in different devices - I have the same problem. What exactly is happening?

Number attached to old account

Hi there,I've just recently tried to get a new phone contract with virgin mobile. It says there was a problem so I rang up to try and sort. I've had the same mobile number all my life, including from when my parents were in charge of setting up my mo...