Virgin Mobile
Tips and tricks for your Virgin Mobile service
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Loss of Voicemail - F010940301

Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual.  ...

ModTeam by Moderator
  • 0 replies
  • 0 kudos

Virgin To O2 Move Failed?

Got a new O2 SIM and I thought that the old Virgin SIM had been deactivated as it wasn't showing the network name on the home screen. I swapped the SIMs over and the new SIM is only doing outgoing calls. Popped the old SIM into the second SIM slot an...

Is a phone mast down or is my phone too old?

Virgin tried to phone shame me into buying a new phone, O2 told me there's no need and a local phone mast is down. Who do I believe?Been without a working mobile for a week now, coinciding with Virgin's forced migration to O2.Spent hours and hours on...

Anonymous by Not applicable
  • 6 replies
  • 0 kudos

Proof of usage and barring

Hi,My phone was stolen last month so I am currently making an insurance claim, to do this I need proof of usage and proof of barring. Would it be possible for this to be provided to me even though I did not buy my phone through Virgin, if this is not...

Universal remote

Need help locating the model id for my virgin stream box to enable me to set up a universal remote on my samsung tv please 

Need advice about Virgin Mobile

Hi people, I am using Etisalat since long time and just saw virgin mobile plans which is 110 aed per month if you pay 1 year in advance. Same data, same call minutes etc.. My question is; is there a possible down side of virgin mobile I may not be aw...

Change Moblie Number

HiI have been getting unwanted phone calls for sometime and I’m getting fed up blocking calls. I would like to change my number to a new number and keep my account with virgin.Stuart

Budgie81 by Joining in
  • 1 replies
  • 0 kudos

Mobile Contract End Date

Hi,I have 2 mobile contracts with Virgin Mobile 1 for myself and 1 for a family member, only since the switch to 02 I can't view any contract details on the My Virgin mobile area of the website and the 02 app only shows the sim plan not the handset l...

Hman87 by Joining in
  • 3 replies
  • 0 kudos