Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual. ...
Hi, Lost phone last week, cancelled sim, received a new one and it now using it in my old phone. Can't make calls or texts and data isn't working. Can receive calls and texts, also WiFi is working. All advice offered requires me to ring Virgin but I ...
Starting several weeks ago callers to my Virgin mobile randomly hear "You have dialled an incorrect number" message when the number is correct. Trouble is I don't know about the failed calls unless the caller phones back later or contacts me by anoth...
no eSim offer by virgin mobile?
I am on holiday in Madeira from the UK and have so far been unable to access my voicemail as I don't know if I have a pin or not. The information instructions make no sense, being impossible to follow. Can somebody contact me with a method that work...
Hi,Does Virgin mobile support calls over 4g and calls over wi-fi?Thanks
I cannot send any text messages, just get an error 'message not sent, tap to try again. WhatsApp is fine though, can you help?
Ordered my new phone late November 2022, when I ordered it, the phone was showing in stock online and was confirmed by the Virgin representative that I ordered it through, I was given a delivery date of the 15th December 22, it didn’t arrive, spoke w...
hi i am going to America and want to take my pay monthly virgin phone with me to use over there to keep in contact with my son and wife via text and calls how do i go about using my mobile without having to pay any extra charges to phone or text them...
I’m having problems making any calls at home both indoors and outdoor s in the garden. The call when it does connect often drops so that I’m on a call the signal goes bad then disconnects around 4 times on a 5 min call! I have WiFi calling enabled o...
Does Virgin mobile provide duplicate sims ? I have a spare emergency phone I don't use but want it to be ready and functioning if necessary....?Like if I lost my phone down ?
