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Forum Posts

Loss of Voicemail - F010940301

Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual.  ...

ModTeam by Moderator
  • 752 Views
  • 2 replies
  • 0 kudos

No mobile data in household

So I know loads of folk have had the same issue as me.Basically, I can't get mobile data in my house.  This isn't a problem when I leave my home & I can get mobile data when I'm outside - just not in my house!I also experience extremely bad mobile ne...

Wrong contact display

Very annoying, my phone is displaying caller/text numbers and not names so I’ve no idea who’s calling. Phone has also added the prefix +32 on some text messages out…..can you help please?

PamGiles by Tuning in
  • 462 Views
  • 9 replies
  • 0 kudos

Data Roaming Europe

Going to France this coming June.  Just want to confirm that O2/Virgin still have no plans to introduce roaming charges?

royaloak by Joining in
  • 240 Views
  • 3 replies
  • 0 kudos

wrong number displaying on other persons phone

HiI recently changed over to Virgin from o2 about 2 months ago and got a PAC code and my number was changed over and it has been fine but for about the last week when I text or call people the wrong number is coming up on the other persons phone for ...

International Use

I have a Samsung A52. I am abroad and cannot receive or make international calls. I can receive texts but I cannot send them. I have checked Barring and everything is off.

NickersG by Joining in
  • 327 Views
  • 2 replies
  • 0 kudos

Voicemail PIN while abroad

Need to get my voicemails urgently while abroad. Phone asking for a pin number which I have never set.phone asking for a pin number which I have never sent.I have tried the default pin and no my phone is locked. HELP !!!

kazmopop by Joining in
  • 183 Views
  • 2 replies
  • 0 kudos

Resolved! Wifi calling has stopped working

Wifi calling worked fine until recently- I have no signal so cannot make or receive calls without it.  I have made sure i have the latest ios, turned wifi calling on and off, restarted iphone (11 max), nothing works, please help as cannot make or rec...

New SIM - Can call but not data

Hi, I just joined Virgin Media and got my SIM card. I get signal and can make calls. But I am not able to use data (even though my plan gives me 5GB).I tried to turn my device off and on again a few times already, to no avail. Could you please advice...

cciliber by Tuning in
  • 379 Views
  • 7 replies
  • 0 kudos