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Loss of Voicemail - F010940301

Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual.  ...

ModTeam by Moderator
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Poor 4G service

For months I am rarely able to send or receive e messages if not on Wi-Fi as it tells me no internet connection.  Followed all the online instructions.  Rang them twice, once cut off due to losing signal.  Second time told to just use Wi-Fi out and a...

Phone signal

Hi there over a week ago starting having issues with my signal at home just as supposed to change to 02,  my wife signal is full all the time. Yesterday got new sim still the same ,3 times got cut off by them ,that was her number,Was told get call be...

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andy1494 by Dialled in
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I have never signed a contract with this organisation and Virgin have ported my mobile to them. I had a reasonable 4G speed that has disappeared and at best can now only download at 3Mb outside, and even less indoor meaning I can no longer tether to ...

Timwilky by Fibre optic
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Resolved! I want to stop my number transfer

I initiated mobile number transfer to Virgin Mobile with PAC for 2 SIM cards but after testing signal and speed I decided to stay with my current provider. On the form where I gave the PAC codes there was an option to cancel transfer, but now it appe...

pawelw by Tuning in
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Virgin mobile surprisingly good deal?

I am looking at iPhone 13 deals from virgin mobile. You can pay it monthly by having two contracts, one for the phone and one for the data:For a 24 months contract at 37.50£ (28.50£ + 9£), you have a new, unlocked iPhone and 10 Gb of data. What surpr...

Parked contract

I signed up for a new phone contract yesterday . Passed all checks .  Now the contract is parked . I called and explained I need the phone urgently and if this can’t happen I need to cancel and go elsewhere . I was told this would be handled urgently...

Jenbob68 by Joining in
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Virgin Mobile Switch To O2 Nightmare

I previously received an email from Virgin Media stating I will be switching over to O2 but I never used my Virgin Media Sim Card in the past as I already have an account with Three. I called Virgin Media and stated I did not want an O2 Sim for the r...

PUK needed

Hi - after a friend recently had a few issues after their phone was stolen, I've been stepping up security on my own phone.I've tried to add a sim PIN but now need a PUK in order to be able to unlock it.I've looked online and the instructions say to ...

morgunte by Joining in
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