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Forum Posts

Loss of Voicemail - F010940301

Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual.  ...

ModTeam by Moderator
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Resolved! Mobile data

I can't access mobile data in the UK on my 4G Blackberry Priv but I can abroad.Phoning virgin they just said they no longer support 3G but I'm on 4G (d'oh)Any thoughts? 

Outbound calls not working

My contract was in my mums name, I rang to change it into mine last month. Since my allowances refreshed I am not able to make any outgoing calls, I get two beeps then the call ends. My texts and data are both still working though? I’ve rebooted my p...

Skjohns by Joining in
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Resolved! Undelivered sim

Hi I ordered a sim plan on the 17th and am yet to receive it whilst it’s been 6 days and there’s no news of where it is or how to contact the support.

Nabil2 by Joining in
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Numbers not names when people call

Hello, I have been having a continuous issue on my iPhone. When someone calls, that is saved in my contacts, it shows only a telephone number. Underneath the number, it says 'could be [NAME]'.The only way I have managed to resolve this is to turn my ...

jezzar1 by Joining in
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Mobile outgoing calls not working

For several weeks I have been unable to make out going calls nor get incontact with any virgin mobile support.I am able to make and receive text messages as well as receive calls however after dialling a given number 3 tones are sounded followed by a...

Fo1234 by Joining in
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