Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual. ...
Hi, I have received a voicemail whilst on holiday in EU. It is asking me for a pin to access it but I have never set on up. Can you help please? Thanks
Had an email from this address. Is it a legitimate email address for Virgin? sales@virginmedia-promotions.co.uk
Over the last 2 weeks mine and my daughters sims have periodically been reporting “sim unavailable” my issue is now multiple times a day. I can restart the phone to sort but not ideal.do I need replacement sims to resolve or something else I should t...
I want to change my mobile number as I’m getting spam calls and messages
Hi,This is the second time I travelled to India in 3 months I have faced same issue with Virgin Roaming. First time though I had not enable roaming before leaving UK. However this time I have enabled roaming before leaving and I tried to follow iphon...
I used to be able to change from national roaming to international roaming on my iPhone. I do not seem to have this option anymore. Does anyone else have this problem.
My iPhone phonbook keeps changing codes to international settings, for example 01234 123456 changes to 01 34 12 345 6 etc, meaning it doesn’t recognise the number when dialled. I cannot find sim applications on ios16.3.
I just stumbled across teh fact that Virgin Mobile will be no more by March this year (2023) and users will be transferred to O2 Tariffs. I checked out the O2 tariff an teh cheapest is about double what I'm currently paying for SIM only 30 day rolli...
I have made two trips overseas recently and on both occasions was unable to use Virgin Mobile phone services. Phone is Samsung Galaxy A20 s running Android 11.In USA got this message: "Welcome you are roaming on AT &T. Due to network technology comp...
Hi, Would anyone be kind enough to help. I have a galaxy note 10 plus which I bought as reconditioned from a reliable source.Although, my virgin media/EE is perfect outside my home, inside its shocking. I have 2 problems1. My network drops out compl...
